Advinia Care at Venice
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 43 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (8 vs median 6.0)
- High staff turnover (57%)
- High RN turnover (75%)
Bottom 25% in FL · Below recommended RN staffing · Worst in ADVINIACARE chain · $123,415 in fines
What this means for your family
This facility shows a pattern of extreme inconsistency. While many families report excellent rehab outcomes and compassionate care, the recurring reports of dangerous delays in call light responses and poor communication are critical red flags. If you consider this facility, we strongly recommend visiting unannounced, specifically on weekends or evenings, to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
43 reviews on Google“Advinia Care at Venice (formerly HarborChase) receives highly polarized feedback, with families either praising the facility as a nurturing, family-like environment or condemning it for severe neglect and poor communication. While some residents and families report successful rehabilitation and compassionate care, a significant number of reviewers cite dangerous delays in responding to call lights, unsanitary conditions, and questionable billing practices.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Warm, welcoming reception staff
- Compassionate hospice and end-of-life support
- Pet-friendly environment
Concerns
- Excessive wait times for call light responses (mentioned by 6 reviewers)
- Unsanitary conditions including odors and cleanliness issues (mentioned by 4 reviewers)
- Poor communication between staff and family members (mentioned by 4 reviewers)
- Inadequate staffing levels leading to neglect (mentioned by 4 reviewers)
- Opaque or deceptive billing practices (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's specific protocol for ensuring call lights are answered promptly, especially during evening and night shifts?
- 2I noticed some concerns regarding facility cleanliness; could you walk me through your daily housekeeping schedule and how you maintain sanitation in resident rooms and common areas?
- 3Communication is very important to our family; what is your formal process for keeping family members updated on changes in a resident's health or care plan?
- 4I see that you have a 3-star staffing rating; how do you manage your staff-to-resident ratios to ensure that residents receive attentive, personalized care throughout the day?
- 5Since you have a pet-friendly policy, how do you balance that with maintaining a clean and odor-free environment for all residents?
- 6Regarding your billing practices, could you provide a clear breakdown of what is included in the monthly rate versus what might be charged as an additional fee?
Personalized based on this facility's data
Key Review Excerpts
“My loved one fell and no one answered his emergency light call. After 4 hours laying on the ground, he had to scoot on his belly out into the hallway where another resident finally saw him.”
“My Mom has been in this facility for 11 weeks after breaking her femur (86 years old) and I wish I could give them 6 stars! I researched 8 facilities back in January and from the first introduction, I knew this place was for my Mom.”
“AdviniaCare in Venice is the third Memory Care facility I brought my mom to—and without a doubt, it has been the best decision I’ve made for her care. What makes AdviniaCare truly stand out is the people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered serious deficiencies including resident abuse protection failures and medication errors with a 5% error rate. The facility shows recurring problems with resident safety, emergency preparedness, and food service across all surveys from 2021-2024, though all violations have correction dates. While the facility addresses identified issues, the pattern of repeated safety and care concerns, particularly those severe enough to prompt family complaints, warrants careful consideration during your visit.
Jul 11, 2024Routine15
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 16, 2023Complaint16
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jul 16, 2023Routine12
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nov 10, 2021Routine11
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Jul 16, 2023
$123,415
Payment Denial
Jul 16, 2023
18-day denial
Ownership & Operations
Who Operates This Facility
Advinia Care at Venice
for profit
Chain Affiliation
Adviniacare
10 facilities nationwide
Chain avg rating: 1.9/5 · Rank 7 of 10 (Worst)
Ownership & Management
Owners
David a Berkowitz Revoc Tr David Berkowitz Ttee
Owner · Organization
Frederick S Frankel Trust
Owner · Organization
Yosef Meystel Declaration of Tr of Yosef Meystel Ttee
Owner · Organization
Berkowitz, Benjamin
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit adviniacare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Venice Health and Rehabilitation Center
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Aviata at Venice
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Tuscan Gardens of Venetia Bay
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Village on the Isle
1.7 miNursing Home · Venice, FL