Admiral's Pointe Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise engaging and active events department. Still worth an in-person visit.
based on 43 Google reviews
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What this means for your family
While the facility is praised for its activities and rehab programs, the recurring reports of unresponsive nursing staff and hygiene issues are significant red flags. We strongly recommend that you visit during off-hours or weekends to observe staffing levels yourself and ask management specifically how they handle communication with families regarding care concerns.
Google Reviews
Google Reviews
43 reviews on Google“Admiral's Pointe Nursing & Rehabilitation receives highly polarized feedback, with a significant divide between glowing praise for its activities and therapy teams and serious allegations regarding neglect and poor communication. While many reviewers describe a clean, compassionate environment, others report issues with hygiene, unresponsive nursing staff, and a lack of sensitivity toward families.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and active events department
- Effective rehabilitation therapy programs
- Clean and well-maintained facility (according to positive reviewers)
- Compassionate and professional staff (in selected positive experiences)
Concerns
- Inattentive or unresponsive nursing staff (mentioned by 4 reviewers)
- Poor hygiene and cleanliness in resident rooms (mentioned by 3 reviewers)
- Lack of communication with family members (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your events department; could you tell us more about the types of activities planned to keep residents engaged?
- 2With your high CMS health inspection rating, what specific protocols do you have in place to ensure resident rooms and common areas are kept impeccably clean?
- 3How does the nursing team ensure that family members are kept updated on any changes in a resident's health or daily well-being?
- 4What is the process for communicating with the nursing staff if we notice a resident needs immediate attention or has a specific request?
- 5Could you describe the specialized approach your team takes when providing care for residents with memory care needs?
- 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff would not listen to anything, the head nurse was extremely rude to my mom to the point”
“They are short staffed and really don’t seem to care about rehabbing. They are just there for the money. Therapy is very condescending towards my 91 year old father.”
“The staff is compassionate, professional, and dedicated. They took the time to understand my mom's dementia needs and made her feel comfortable and supported.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Admiral's Pointe has a moderate deficiency record with 27 violations across three surveys, all corrected by the facility. The most recurring issues involve fire safety systems (smoke barriers, sprinkler maintenance, exit doors), followed by quality of care concerns and resident safety protocols. While no families filed complaints triggering inspections, the facility has shown a pattern of fire safety compliance issues that reappeared across multiple surveys, suggesting ongoing challenges with building safety systems that families should discuss during visits.
Jun 27, 2024Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Dec 16, 2021Routine12
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 22, 2019Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Admiral's Pointe Nursing & Rehabilitation
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 27 of 60 (Best)
Ownership & Management
Owners
Foundations Health LLC
Owner · Organization
Colleran Fam Tr Dated 01-01-2018
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit admirals-pointe.net
Medicare data downloads
Original nursing home datasets
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