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Assisted Living

Addington Place of Lakeside Vista Amsterdam Haus

Limited public data on Addington Place of Lakeside Vista Amsterdam Haus. Call, tour, and ask to meet current residents' families — your own impression matters most.

340 West 40th Street, Holland, MI 4942320 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.6/5

based on 63 Google reviews

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Addington Place of Lakeside Vista Amsterdam Haus Assisted Living in Holland, MI — Street View
Street View

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What this means for your family

While the facility offers a beautiful campus and engaging activities, the recent surge in reports regarding medication errors and severe understaffing is deeply concerning. Before committing, we strongly advise you to request a meeting with the current Executive Director to discuss specific staffing ratios and their plan for addressing recent safety complaints. If you proceed, maintain frequent, unannounced visits to monitor your loved one's care directly.

Google Reviews

Google Reviews

63 reviews on Google
Addington Place of LakeSide Vista receives polarized feedback, with many families praising the warm, attentive staff and engaging activities, while others report severe concerns regarding management and quality of care. Recent reviews from late 2024 and 2025 highlight significant issues with understaffing, medication errors, and a lack of responsiveness from leadership. While some families feel their loved ones are safe and happy, others have reported distressing experiences involving hygiene, accessibility, and neglect.

Quality Themes

Tap a score for details
Food7.0Staff4.0Clean5.0Activities9.0Meds2.0Memory4.0Comms3.0Value3.0

Strengths

  • Warm, engaging activity programs
  • Beautifully remodeled campus
  • Friendly and compassionate frontline staff
  • Spacious, well-maintained resident rooms

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 6 reviewers)
  • Medication management errors (mentioned by 3 reviewers)
  • Poor management responsiveness and dismissive leadership (mentioned by 5 reviewers)
  • Facility cleanliness and hygiene issues (mentioned by 3 reviewers)
  • Lack of handicapped-accessible infrastructure (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(6)'19(7)'21(4)'24(34)'26(4)

Distribution · 103 analyzed

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10
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5
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31
16 reviews posted between Nov 10, 2024Nov 16, 2024 · 12 were 1-2 star

How They Respond to Reviews

78%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I’ve heard wonderful things about your activity programs; could you walk me through a typical week of engagement opportunities for residents?
  • 2Given that you have a smaller community of 20 residents, how does your team ensure consistent communication with families regarding daily updates or changes in care?
  • 3Could you explain the specific oversight process you have in place for medication management to ensure accuracy and safety for every resident?
  • 4We noticed the beautiful campus renovations; how do you manage daily cleaning schedules to ensure those high standards are maintained in resident living areas?
  • 5With the current staffing environment, what steps is leadership taking to ensure that response times for resident assistance remain prompt and reliable?
  • 6Could you tell us more about how you support residents with mobility needs, especially regarding the accessibility of the facility's common areas and grounds?

Personalized based on this facility's data


Key Review Excerpts

My husband was a resident in the fall of 2023 and I was surprised to see ants crawling our of his shoes and the windows of his room open because the heating system could not be adjusted. The facility had no handicapped doorways in his building.

Memory care family member · 2024☆☆☆☆

My MIL was in this facility for 9 months in 2024. Today, we moved her out after filing multiple complaints with the State. Before going to the State, we tried countless times to voice SAFETY concerns with Mistee the Executive Director, but nothing changed.

Long-term resident's family · 2024☆☆☆☆

The time our mom spent there made all the difference for her. Her room was spacious, with a private bathroom, and was well maintained. She loved all the staff, from the RNS, to the techs, the kitchen crew, and the cleaning crew.

Respite care family member · 2023★★★★★
Source: 63 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
1deficiencies

Key Findings

The facility has had one documented deficiency regarding improper documentation of medication administration on resident records. A recent investigation into allegations of neglect was closed with no violations established.

Mar 10, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jan 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 30, 2024Complaint

Resident medications are not documented properly as administered on the resident medication administration records (MARs). Specifically, staff used a dash (-) in the box where initials should be documented for multiple dates in August 2024.

Mar 20, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Leisure Living Management of Holland INC.

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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