Accel at Longmont Health and Rehab, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 113 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (30 vs median 7)
Bottom 25% in CO · Meets national RN staffing standard · Worst in THE CHARLY BELLO FAMILY, THE MAZE FAMILY, THE SWAIN FAMILY, & WALTER MYERS chain · $113,862 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
This facility offers excellent physical and occupational therapy, making it a strong candidate for short-term rehabilitation. However, families must be prepared to be highly involved advocates, as multiple reviewers report significant delays in response times and inconsistent communication. We strongly recommend visiting during off-hours and weekends to observe staffing levels firsthand before committing.
Google Reviews
Google Reviews
113 reviews on Google“Accel at Longmont is a modern, physically attractive facility that receives high praise for its physical and occupational therapy programs, which many families credit for their loved ones' successful recoveries. However, the facility consistently struggles with severe understaffing, leading to significant concerns regarding slow response times to call lights, inconsistent communication, and poor quality of food. While some families report excellent, compassionate care, others describe a lack of basic attention to medical needs and administrative failures that have caused significant distress.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Modern, clean, and aesthetically pleasing facility
- Dedicated and compassionate individual staff members
- Strong rehabilitation outcomes for many patients
Concerns
- Severe understaffing leading to slow response times (mentioned by 12 reviewers)
- Poor quality, cold, or inappropriate food (mentioned by 8 reviewers)
- Inconsistent or poor communication from staff and management (mentioned by 7 reviewers)
- Missing personal items or laundry issues (mentioned by 3 reviewers)
- Medication management errors or delays (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 114 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a small resident capacity, how do you ensure that every person receives timely attention, especially during busy meal times or late at night?
- 2We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those therapies are integrated into a resident's daily routine?
- 3How does the nursing team manage medication schedules to ensure there are no delays or errors in administration?
- 4What kind of variety and nutritional quality can we expect for the daily meal service, and how do you handle special dietary needs?
- 5How does the management team stay in touch with families to provide regular updates on a resident's health and well-being?
- 6Could you describe the types of social activities or group events planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff here seems to have goal oriented measures for success, with healing in mind. The male doctor here explained that healing is incomplete without firm cornerstones of physical AND emotional healing.”
“The facility is beautiful, very clean, and his physical therapy has been top notch. They provided what was promised in terms of rehab, and he is doing so much better.”
“The staff failed to identify a staph infection in my loved one, and it developed into sepsis. Accel is 4 or 5 miles from UCHealth, and staff couldn't be bothered to call an ambulance. But I did!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring problems with families filing formal complaints about care issues, resulting in 22 complaint-triggered deficiencies across multiple surveys. The most persistent problems involve medication management, accident prevention and safety supervision, and infection control, with many issues repeating across surveys despite reported corrections. While all deficiencies show correction dates, the pattern of recurring violations in critical care areas suggests ongoing quality and oversight challenges families should carefully evaluate.
Mar 10, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Dec 15, 2025Complaint5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 11, 2025Routine38
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jul 24, 2025Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Aug 29, 2024Complaint7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Aug 29, 2024Routine9
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Federal Penalties
Fine
Mar 10, 2026
$53,550
Fine
Sep 11, 2025
$44,008
Fine
Aug 29, 2024
$25,318
Fine
Dec 27, 2023
$22,640
Fine
Aug 3, 2023
$22,640
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jul 24, 2025Complaint
A complaint survey, prompted by #CO1914058, #CO1914057, #CO2562938, Incident #2565073, Incident #2565110 and Incident #2562831 was conducted on 7/21/25 to 7/24/25. Two deficiencies were cited. Based on record review and interviews, the facility ensure residents had a right to make choices about aspects of his or her life in the facility that were significant to the resident for two (#6 and #11) of 10 residents out of 11 sample residents.Specifically, the facility failed to ensure Resident #6 and Resident #11 received showers according to their preferences. Findings include:I. Facility policy and procedureThe Resident Showers policy, implemented on 6/1/25, was provided by the regional vice president of operations (RVPO) on 7/23/25 at 2:03 p.m. The policy revealed this facility assisted residents with bathing to maintain proper hygiene, stimulate circulation and help prevent skin issues as per current standards of practice. Residents would be provided showers as per request or as per facility schedule protocols and based upon resident safety.II. Resident #6A. Resident observation and interviewsThe resident and his wife were interviewed on 7/23/25 at 1:36 p.m. The resident sat in a wheelchair in his room. The resident said he preferred to have two showers each week and he had not refused a shower. The resident’s wife said the resident did not receive two showers each week. She said his shower days were Wednesday and Saturday evenings. She said the resident was incontinent of the bladder and he urinated on himself at times. She said it was important for him to get.. Based on record review and interviews, the facility failed to ensure residents had the right to secure and confidential personal and medical records.Specifically, the facility failed to ensure residents’ medical records were stored securely. Findings include:I. Facility policy and procedureThe Health Insurance Portability and Accountability Act (HIPPA) Sanctions policy, implemented 4/11/25, was provided by the regional vice president of operations (RVPO) on 7/23/25 at 12:13 p.m. The policy revealed this facility would apply sanctions against employees who fail to comply with all policies and procedures regarding the protection of our residents’ personal identifiable health information. The facility, as a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), would implement policies and procedures to prevent, detect, contain, and correct any HIPAA violations. All employees were expected to comply with all policies and procedures regarding the protection of personal identifiable health information of our residents. All employees would be educated on relevant policies and procedures for which they were expected to comply, including this sanctions policy. Any employee who failed to comply with relevant policies and procedures regarding the protection of personal identifiable health information of our residents would be subjec..
May 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 11, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Accel at Longmont Health and Rehab, LLC
for profit
Chain Affiliation
The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers
18 facilities nationwide
Chain avg rating: 1.6/5 · Rank 8 of 16 (Worst)
Ownership & Management
Owners
Mahrt, David
Owner
Myers, Katie
Owner
Swain, Holly
Owner
Swain, Jared
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
113 reviews from families & visitors
Official Website
Visit accelatlongmont.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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