Accel at College Station
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 105 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 8.0)
- High staff turnover (71%)
- High RN turnover (67%)
Below average in Texas · Critically understaffed (RN) · Very high staff turnover · Below chain average · $164,986 in fines · Special Focus Facility (CMS)
What this means for your family
This facility is an excellent choice for patients specifically needing high-quality physical or occupational therapy. However, if your loved one requires high-acuity nursing care or frequent assistance with hygiene, proceed with extreme caution due to documented patterns of slow response times and communication failures.
Google Reviews
Google Reviews
105 reviews on Google“Families considering Accel at College Station will find a facility with highly praised physical therapy and rehabilitation services, often described as exceptional. However, there are significant and recurring reports of neglect regarding hygiene, slow response to call buttons, and poor communication from administration. While many praise the beautiful building and certain nursing staff, others have reported serious concerns regarding medication management and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab departments
- Beautiful, clean, and modern facility interior
- Friendly and hardworking individual nursing staff
- Welcoming and pleasant atmosphere for short-term stays
Concerns
- Slow response to call buttons and neglect of hygiene (mentioned by 7 reviewers)
- Poor communication from administration and staff (mentioned by 6 reviewers)
- Inadequate staffing, particularly on night shifts (mentioned by 4 reviewers)
- Issues with food quality and temperature (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that rely on pre-written scripts. While they personalize the response with the reviewer's name, they rarely address the specific details of the complaint or praise.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab programs here; could you tell us more about how those services are integrated into a resident's daily routine?
- 2Since we want to ensure our loved one is always attended to, what steps are in place to ensure call buttons are answered promptly, especially during the overnight hours?
- 3How does the nursing team manage medication schedules and documentation to ensure everything is handled accurately and safely?
- 4We noticed the facility looks very modern and clean; what is the daily schedule for housekeeping and maintaining resident hygiene standards?
- 5Could you describe the dining experience, specifically how you ensure meals are served at the right temperature and how much input residents have on the menu?
- 6What is the best way for us to stay in regular contact with the administration and nursing staff to ensure we are all on the same page regarding care updates?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department was outstanding, everything else was an absolute joke.”
“Everyone from admin to nurses and patient care techs treated my FIL with love and respect. We especially appreciated Nina and Nicole.”
“Her catheter was left in so long that she got a horrible UTI. She didn’t have one going in, but it was put in so they didn’t have to help her potty.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed numerous complaints triggering half of the 66 deficiencies at this facility, signaling serious ongoing concerns about care quality, safety protocols, and resident rights. The most persistent issues involve care planning and assessment, daily living assistance, and infection control, with problems recurring across multiple years. While the facility has corrected most violations, the pattern of repeated complaints and similar deficiencies suggests systemic challenges that families should carefully consider.
Jan 29, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 14, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Sep 4, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 21, 2025Routine22
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Apr 10, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Federal Penalties
Fine
Apr 8, 2026
$22,895
Fine
Jan 29, 2026
$26,685
Fine
Mar 19, 2025
$20,791
Payment Denial
Mar 19, 2025
7-day denial
Payment Denial
Nov 10, 2023
5-day denial
Fine
Nov 10, 2023
$35,906
Payment Denial
Aug 3, 2023
8-day denial
Fine
Aug 3, 2023
$40,674
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
HMG PARK MANOR OF COLLEGE STATION, LLC
GLORIA CARRASCO
Chain Affiliation
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 21 of 31
Ownership & Management
Owners
Prince, Derek
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
105 reviews from families & visitors
Official Website
Visit accelcollegestation.com
Medicare data downloads
Original nursing home datasets
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