Abingdon Care & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 164 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 7)
- High RN turnover (60%)
Bottom 25% in NJ · Below recommended RN staffing · Below chain average · $131,966 in fines
What this means for your family
While the facility has seen significant improvements in physical environment and staff engagement under new management, the history of serious neglect reports warrants caution. We recommend scheduling an unannounced visit to check the cleanliness of the halls and asking specifically about their current protocol for responding to call bells and assisting residents with hygiene needs.
Google Reviews
Google Reviews
164 reviews on Google“Abingdon Care & Rehabilitation Center has undergone a significant transition under new management (AristaCare), with many recent reviewers praising the facility's modernization, improved activities, and attentive staff. However, the facility has a history of serious complaints regarding hygiene, neglect, and poor communication, with some residents and family members reporting issues with cleanliness, slow response times, and unprofessional behavior from staff.”
Quality Themes
Tap a score for detailsStrengths
- Highly regarded rehab therapy team
- Attentive and compassionate nursing staff
- Visible improvements under new management
- Clean, newly renovated facility areas
Concerns
- Neglect and poor hygiene (soiled linens, lack of assistance with bathroom needs) (mentioned by 7 reviewers)
- Unprofessional staff behavior (arguing, gossiping, or yelling in halls) (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff/nurses (mentioned by 3 reviewers)
- Facility cleanliness and odors (urine smell) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 166 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has been undergoing some recent renovations; how has this impacted the daily environment and comfort for the residents?
- 2Given the recent focus on management updates, what specific steps are you taking to ensure consistent communication between the nursing team and family members?
- 3Could you walk me through your current protocols for ensuring timely assistance with personal care and hygiene needs throughout the day and night?
- 4I see that the rehab therapy team is highly regarded here; how do they coordinate with the nursing staff to ensure a resident's progress is maintained outside of therapy sessions?
- 5How does your team handle medication management and oversight to ensure accuracy and safety for residents?
- 6I appreciate that the facility actively responds to feedback online; what is the best way for families to share concerns or questions once their loved one is settled in?
Personalized based on this facility's data
Key Review Excerpts
“Most important is that it is newly owned, so don’t read old reviews. Brand new modern, staff is amazing and attentive to my mom. A gym that is state of the art with extremely professional rehab staff.”
“My grandfather’s catheter bag was visibly overfilled and contained cloudy fluids, yet it remained unattended until I was...”
“Since the change of ownership which is now aristacare, I must say that we are enthralled with the progress that has been made since the change of ownership to Arista Care and the administration led by Jeanne.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies across multiple areas, with families filing complaints that led to additional inspections. The most persistent issues involve fire safety systems, meal service and food handling, and medication management, with many of the same problems appearing repeatedly across surveys from 2021 to 2025. While the facility reports correcting violations, the recurrence of similar deficiencies suggests ongoing operational challenges that families should carefully consider.
Feb 12, 2026Complaint3
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nov 18, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 23, 2025Routine23
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Apr 23, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 31, 2023Routine25
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Oct 31, 2023Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Oct 31, 2023
$131,966
Ownership & Operations
Who Operates This Facility
Abingdon Care & Rehabilitation Center
for profit
Chain Affiliation
Aristacare
9 facilities nationwide
Chain avg rating: 2.6/5 · Rank 6 of 9
Ownership & Management
Owners
Jacobs, Hyman
Owner
Jacobs, Livia
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
164 reviews from families & visitors
Official Website
Visit abingdoncare.com
Medicare data downloads
Original nursing home datasets
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