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Strong Medicare quality ratings; public reviewers often praise effective rehabilitation and physical therapy services. Still worth an in-person visit.
based on 43 Google reviews
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Abbyshire Place Health and Rehabilitation Center L has a strong overall Medicare rating. Public reviewers frequently mention: effective rehabilitation and physical therapy services and friendly and compassionate individual staff members. Review the component ratings and current source records before deciding.
Abbyshire Place receives polarized feedback, with some families praising the rehab therapy team and individual staff members for their dedication, while others report significant concerns regarding staffing levels and patient neglect. Critical issues frequently cited include slow response times to call buttons, difficulty communicating with residents, and inconsistent hygiene care. Prospective families should carefully weigh the positive reports of successful rehabilitation against the recurring complaints about understaffing and responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 47 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The Rehab department is awesome. I am going home on the 13th of March. They taught me how to walk and stand a d balance.”
“The people caring for patients seem extremely understaffed with just a few people working. If its within 2 hours of a meal there is no one to help someone who pushes their call button because they are moving people to and from the dining area.”
“My grandmother soiled herself and was left to sit in her own mess for over an hour on multiple occasions. After informing the nurses my grandmother needed assistance with the bathroom they told me 'they're on rounds right now they'll get there when they can'”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 26 deficiencies across 4 surveys, with one complaint-triggered inspection regarding accident prevention and supervision. The most recurring issues involve fire safety systems, care planning and assessments, and overall quality of care. While all deficiencies show correction dates, the pattern suggests ongoing challenges with fundamental safety and care coordination that families should discuss during visits.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Abbyshire Place Health and Rehabilitation Center L
for profit
Optalis Health & Rehabilitation
37 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 37 (Highest rating)
Owners
Om Holdco 4 LLC
Owner · Organization
Om Note Holdco 4 LLC
Owner (parent company) · Organization
Snw LLC
Owner (parent company) · Organization
Dunn, Charles
Owner (parent company)
Dunn, Charles
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shah, Hemant
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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