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Nursing HomeMedicaid

Abbott Skilled Nursing & Rehabilitation Center

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

28 Essex Street, Lynn, MA 0190255 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 42 Google reviews

5
4
3
2
1
Abbott Skilled Nursing & Rehabilitation Center Nursing Home in Lynn, MA — Street View
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What this means for your family

This facility is frequently praised for its clean environment and strong rehabilitation team, making it a potential candidate for short-term recovery. However, families should be aware of reports regarding inconsistent responsiveness and should maintain frequent, direct contact with nursing staff to ensure their loved one's needs are being met.

Google Reviews

Google Reviews

42 reviews on Google
Abbott Skilled Nursing & Rehabilitation Center receives highly polarized feedback, with many reviewers praising the facility for its cleanliness, friendly staff, and effective rehabilitation services. However, significant concerns exist regarding patient safety, responsiveness to family communication, and inconsistent care quality, particularly during off-hours or following management changes.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean9.0Activities8.0MedsN/AMemory8.0Comms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Kind and attentive nursing staff
  • Effective physical therapy and rehab team
  • Engaging activities and home-like atmosphere

Concerns

  • Poor responsiveness and communication with family members (mentioned by 2 reviewers)
  • Inadequate patient care and safety incidents (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(1)4.62023(27)5.02024(1)4.82025(16)

Distribution · 45 analyzed

5
41
4
0
3
1
2
0
1
3
14 reviews posted between Mar 12, 2023Mar 13, 2023 · 14 were 5-star
12 reviews posted between Feb 18, 2025Feb 19, 2025 · 11 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; what are some of the ways you keep the environment feeling like a cozy home?
  • 2Since the physical therapy team has such a great reputation, could you tell us more about how they work with residents to help them regain their independence?
  • 3What is your process for keeping family members updated on a loved one's daily progress and any changes in their health?
  • 4How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 5Could you describe some of the social activities or group events that help residents stay engaged and connected with each other?
  • 6What specific steps are being taken to ensure that every resident receives consistent, attentive care and stays safe during their stay?

Personalized based on this facility's data


Key Review Excerpts

Abbott is immaculate with staff and nurses who are kind and caring. My husband and I can sleep at night knowing that Pat is at Abbott.

Memory care family member · 2025★★★★★

I went to rehab after a knee replacement and the nursing care was wonderful. Physical therapy was always so kind and patient with me.

Rehab patient · 2023★★★★★

She told the patient to just pee in her pants and then she would get around to cleaning it, then went back on her phone.

Family member · 2023☆☆☆☆
Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
75%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MA
13.7%
Essex
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
15.4%
MA
21.3%
Essex
23.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.8%
Worse than Avg
Here
33.8%
US
19.5%
MA
19.4%
Essex
19.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
14.4%
MA
16.9%
Essex
13.4%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility7.0%
Worse than Avg
Here
7.0%
US
1.6%
MA
1.9%
Essex
1.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MA
94.8%
Essex
96.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
81.8%
MA
77.6%
Essex
82.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.8%
Better than Avg
Here
81.8%
US
79.7%
MA
77.7%
Essex
81.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MA
1.3%
Essex
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (8.9)

Abbott Skilled Nursing has 29 deficiencies across 4 surveys with no family complaints filed. Most issues involve quality of care, infection control, and safety systems (fire alarms, generators). Recent deficiencies in May 2025 included serious abuse prevention violations alongside recurring infection control problems. All violations show correction dates, but the pattern of recurring issues across multiple surveys, particularly with infection control and safety systems, suggests ongoing operational challenges families should discuss during visits.

May 21, 2025Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 5, 2024Routine
5
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Nov 15, 2023Routine
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Apr 19, 2023Routine
13
0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abbott Skilled Nursing & Rehabilitation Center

Organization Type

for profit

Ownership & Management

Key personnel

Blake, MarkOfficer / DirectorKhan, AmirOfficer / DirectorQureshi, TariqOfficer / DirectorBlake, MarkManagerDalton, TammyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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