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Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 18 Google reviews
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Aaron Manor Rehabilitation and Nursing Center has a strong overall Medicare rating. Public reviewers frequently mention: exceptional physical and occupational therapy teams and kind and caring nursing and cna staff. Review the component ratings and current source records before deciding.
Families should be aware of a significant divide in experiences, as many reviewers praise the therapy and nursing staff for being exceptionally kind and motivating. However, recent reviews highlight serious concerns regarding understaffing, neglect in hygiene, and administrative disengagement. While the rehab team is frequently cited as a strength, issues with food temperature and medication management have been noted.
Quality Themes
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Concerns
Rating Trends
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Distribution · 18 analyzed
Personalized based on this facility's data
Key Review Excerpts
“It was a difficult time to have to place my grandmother in a facility, however the Fairport staff made my family and I feel so very comfortable. It's as if my grandmother has found a home away from home.”
“I am extremely disappointed in the staff and level of care on the rehab floor. My father was left sitting in feces for over four hours while both the LPN and CNA were on lunch, despite being aware of the situation.”
“PT and OT were amazing. Nurses and aids were pleasant and very good even if sometimes they were actually understaffed and definitely overworked.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Aaron Manor shows persistent problems with medication management appearing across three surveys from 2021 to 2024, along with recurring resident rights issues including maintaining a safe environment and protecting privacy. One family filed a complaint in 2023 regarding medical records handling. While all deficiencies have correction dates, the repeated medication safety and environmental concerns suggest ongoing challenges with fundamental care standards.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Aaron Manor Rehabilitation and Nursing Center
for profit
Owners
Braunstein, Shalom
Owner
Murabito, Joseph
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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18 reviews from families & visitors
Official Website
Visit fairportrnc.com
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