Aaron Manor Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
The therapy and nursing teams are the facility's greatest assets and provide excellent motivation for recovery. However, you must closely monitor staffing levels and hygiene care, as recent reports indicate serious lapses in responsiveness and cleanliness during shift changes.
Google Reviews
Google Reviews
16 reviews on Google“Families should be aware of a significant divide in experiences, as many reviewers praise the therapy and nursing staff for being exceptionally kind and motivating. However, recent reviews highlight serious concerns regarding understaffing, neglect in hygiene, and administrative disengagement. While the rehab team is frequently cited as a strength, issues with food temperature and medication management have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Kind and caring nursing and CNA staff
- Welcoming and supportive atmosphere
- Motivating rehabilitation services
Concerns
- Understaffing leading to neglect or slow response times (mentioned by 2 reviewers)
- Inconsistent food quality and temperature
- Administrative and leadership disengagement
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your high health inspection rating, what specific protocols do you have in place to ensure resident safety and cleanliness?
- 2I noticed your team is very active in responding to feedback; how do you involve families in the care planning process?
- 3How does the nursing team manage medical emergencies or changes in condition during the overnight hours?
- 4What is the staffing structure like during the day to ensure residents get plenty of one-on-one attention?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and active?
- 6How do you address and resolve any care concerns or recent state observations to ensure they don't happen again?
Personalized based on this facility's data
Key Review Excerpts
“It was a difficult time to have to place my grandmother in a facility, however the Fairport staff made my family and I feel so very comfortable. It's as if my grandmother has found a home away from home.”
“I am extremely disappointed in the staff and level of care on the rehab floor. My father was left sitting in feces for over four hours while both the LPN and CNA were on lunch, despite being aware of the situation.”
“PT and OT were amazing. Nurses and aids were pleasant and very good even if sometimes they were actually understaffed and definitely overworked.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Aaron Manor shows persistent problems with medication management appearing across three surveys from 2021 to 2024, along with recurring resident rights issues including maintaining a safe environment and protecting privacy. One family filed a complaint in 2023 regarding medical records handling. While all deficiencies have correction dates, the repeated medication safety and environmental concerns suggest ongoing challenges with fundamental care standards.
Oct 24, 2024Routine5
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 21, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 27, 2023Routine4
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 11, 2021Routine7
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
Aaron Manor Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Braunstein, Shalom
Owner
Murabito, Joseph
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit fairportrnc.com
Medicare data downloads
Original nursing home datasets
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