A Roosevelt Residential Care INC
Families consistently rate this highly — reviewers highlight excellent rehabilitation and physical therapy teams. Schedule a visit to confirm the fit.
based on 155 Google reviews
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What this means for your family
This facility offers an exceptional rehabilitation program and a beautiful, clean environment that is ideal for short-term recovery or independent living. However, families should exercise extreme caution regarding the skilled nursing and long-term care units, specifically requesting to review recent medication logs and staffing schedules during evening and night shifts to ensure safety and hygiene standards are being met.
Google Reviews
Google Reviews
155 reviews on Google“Families considering The Villages of Dallas often praise the facility for its beautiful, clean grounds and the exceptional quality of its physical therapy and rehabilitation teams. However, there are serious, recurring allegations regarding nursing neglect, inconsistent medication management, and high staff turnover in certain units. While many long-term residents and their families report high levels of satisfaction, others have documented critical lapses in care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and physical therapy teams
- Beautifully maintained and clean facilities
- Warm and welcoming front desk/reception staff
- Comprehensive levels of care (Independent to Memory Care)
Concerns
- High staff turnover and understaffing on certain shifts (mentioned by 4 reviewers)
- Inconsistent medication management and timing (mentioned by 3 reviewers)
- Neglect regarding hygiene and resident comfort (mentioned by 2 reviewers)
- Poor communication from administration regarding incidents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 156 analyzed
How They Respond to Reviews
The owner primarily uses personalized responses that acknowledge specific details mentioned in the reviews, such as staff names or facility cleanliness. While most responses are warm and customized, some follow a repetitive template structure.
Questions for Your Tour
- 1It is wonderful to see how beautifully maintained and clean the facility is; how do you ensure this level of care is consistent across all shifts?
- 2Since you offer such a wide range of care from independent living to memory care, how do you tailor daily activities to ensure residents stay engaged and social?
- 3We noticed your team is very responsive to feedback; how does the administration typically communicate with families if an incident or change in care occurs?
- 4Could you walk us through your specific process for medication management and how you ensure timing is always precise for every resident?
- 5With your excellent reputation for rehabilitation and physical therapy, how do you integrate these services into a resident's daily routine?
- 6What is the current staffing structure during the evening and overnight shifts to ensure residents are comfortable and well-attended to?
Personalized based on this facility's data
Key Review Excerpts
“The Villages of Dallas exceeded my expectations. As soon as I walked in, the receptionist Jean greeted me warmly. Anybody who comes here and meets Jean will make you feel at home at The Villages.”
“My dad transitioned from skilled nursing to independent living at The Villages of Dallas and it has truly been a blessing. He’s not one to like being fussed over, but the staff cared for him with such quiet compassion and respect.”
“The nursing staff or lack of is very unprofessional they do not have enough sides and the charge nurses mostly sit there eating and talking, they will do even nothing to help out because some of them look as if they should be patients not staff.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
A. Roosevelt Residential Care Inc. underwent a comprehensive inspection on December 09, 2021, which resulted in one cited violation. There are currently no enforcement actions on record for this facility.
Dec 9, 2021Routine
Health Code (1 violations)
No specific description provided in report
Ownership & Operations
Who Operates This Facility
A Roosevelt Residential Care INC
for profit
GLASTER HICKS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
155 reviews from families & visitors
Official Website
Visit thevillagesofdallas.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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