24th Place
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
Watch 24th Place
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 6.0)
- High staff turnover (64%)
- High RN turnover (78%)
Bottom 25% in OK · Critically understaffed (RN) · Worst in IHS MANAGEMENT CONSULTANTS chain · $35,660 in fines
What this means for your family
This facility has a history of significant complaints regarding basic hygiene, call light response times, and medical oversight. While some families report positive experiences with specific staff members, the recurring reports of neglect and communication failures are serious red flags. We strongly recommend looking elsewhere or, if you must consider this facility, conducting an unannounced visit during a weekend or evening shift to observe staffing levels firsthand.
Google Reviews
Google Reviews
32 reviews on Google“24th Place is a nursing facility that receives predominantly negative feedback regarding its standard of care, cleanliness, and responsiveness. While a small subset of families reports positive experiences with specific staff members, the majority of reviews cite severe issues with call light response times, hygiene, and a lack of promised rehabilitation services. Families considering this facility should be aware of a persistent pattern of complaints regarding neglect and poor communication during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Select staff members noted as helpful and kind
- Recent facility remodel mentioned by some visitors
- Supportive environment for hospice care reported by some families
Concerns
- Excessive call light response times (mentioned by 5 reviewers)
- Unsanitary facility conditions (urine/feces odors, dirty floors) (mentioned by 4 reviewers)
- Neglect of basic care (bathing, toileting, hygiene) (mentioned by 4 reviewers)
- Failure to provide promised physical therapy/rehab services (mentioned by 3 reviewers)
- Poor communication regarding medical status or emergencies (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent updates to the facility, what specific protocols are currently in place to ensure that high standards of cleanliness and hygiene are maintained in resident rooms and common areas?
- 2I noticed that call light response times are a priority for many families; could you walk me through your current staffing process for ensuring timely assistance for residents?
- 3How does your team ensure that physical therapy and rehabilitation services are consistently delivered according to each resident's specific care plan?
- 4We value clear communication; could you describe your process for keeping family members updated on changes in a resident's medical status or during urgent situations?
- 5I see that you engage with feedback online; how do you use input from families to improve the daily quality of life and dining experiences for your residents?
- 6What does a typical day look like for residents in terms of scheduled activities and social engagement opportunities?
Personalized based on this facility's data
Key Review Excerpts
“My mom was here three days and was sent to hospital on third day bc her sugar was 20 and unresponsive. This happened at 530 am. They informed me after 8 am.”
“The staff is neglectful of patient’s medical needs as well as basic care, such as bathing and nutrition. For example it is common, if not daily practice, to give residents with diabetes, corn and potatoes.”
“They took their ever loving time to get that started and they didn’t answer call lights for crap.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints against this facility, triggering half of the 38 deficiencies found across 8 surveys, with persistent issues in resident rights, safety hazards, and medication management. Problems include failure to protect residents from abuse, inadequate accident prevention, poor communication with families, and pharmaceutical service deficiencies. While all violations show correction dates, the recurring nature of complaints and repeated safety issues suggest ongoing quality concerns that families should carefully consider.
Dec 2, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Oct 2, 2025Complaint4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Oct 2, 2025Routine6
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 14, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Dec 2, 2025
$14,015
Fine
Oct 2, 2025
$14,069
Payment Denial
Oct 2, 2025
10-day denial
Ownership & Operations
Who Operates This Facility
24th Place
for profit
Chain Affiliation
Ihs Management Consultants
5 facilities nationwide
Chain avg rating: 2.0/5 · Rank 4 of 5 (Worst)
Ownership & Management
Owners
Bk Strategies LLC
Owner · Organization
Reed, Bart
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit twentyfourthplace.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Ignite Medical Resort Norman, LLC
1.6 miNursing Home · Norman, OK
Grace Skilled and Nursing Therapy Norman
1.9 miNursing Home · Norman, OK
Holiday Heights Healthcare
2.6 miNursing Home · Norman, OK
Medical Park West Rehabilitation & Skilled Care
3.2 miNursing Home · Norman, OK
Noble Health Care Center
6.3 miNursing Home · Noble, OK
Thunder Care and Rehabilitation
10.2 miNursing Home · Moore, OK