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Assisted Living

1 Caring Hands LLC

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

504 Tiffany Trail, Richardson, TX 750819 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 27 Google reviews

5
4
3
2
1
1 Caring Hands LLC Assisted Living in Richardson, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a personalized, home-like environment with high-quality meals and a clean setting. However, you should independently verify their current licensing and staffing levels, as recent reviews have raised serious questions regarding state mandates.

Google Reviews

Google Reviews

27 reviews on Google
Families generally praise this facility for its warm, family-owned atmosphere and the compassionate, attentive nature of the staff. Reviewers frequently highlight the home-cooked meals and the clean, beautifully renovated environment, though one reviewer raised serious allegations regarding licensing and staffing ratios.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and beautifully renovated facility
  • Nutritious, home-cooked meals
  • Warm, family-like atmosphere

Concerns

  • Allegations of unlicensed operation and improper staffing ratios
  • Unprofessional management communication and internal gossip

Rating Trends

Tap a year to see what changed

2344.82022(5)5.02023(10)3.42024(5)4.82025(6)5.02026(2)

Distribution · 28 analyzed

5
24
4
2
3
0
2
0
1
2

How They Respond to Reviews

93%response rate
Good

The owner provides highly personalized and emotionally resonant responses, often mentioning specific residents by name or describing personal connections to the families. While some responses are brief, most demonstrate deep empathy and a sense of personal mission.

Questions for Your Tour

  • 1It is wonderful to see how beautifully renovated and clean the facility is; how do you maintain that home-like atmosphere for the residents?
  • 2We noticed how much you engage with feedback from families; how do you typically communicate important updates or changes to us regarding our loved one?
  • 3The home-cooked meals sound lovely; could you tell us more about how the menu is planned and how you ensure it meets different nutritional needs?
  • 4With such a small, intimate group of nine residents, how do you ensure there is always enough staff available to provide attentive, one-on-one care?
  • 5What kind of daily activities or social outings do you organize to keep the residents engaged with one another?
  • 6In the event of a medical emergency during the night, what is your specific protocol for contacting doctors and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

Since being at Integrity for less than 3 months, she has regained about 15 lbs! The house is immaculate and the small number of residents give it a very home-like atmosphere.

Long-term resident's family · 2023★★★★★

The owners, Obiora and Kimberly, go above and beyond to make sure everyone feels safe, respected, and loved. The home is clean, comfortable, and full of kindness.

Local Guide · 2025★★★★★

As a nurse caring for residents there I find the staff very caring and compassionate. Meals are home cooked and there is a real sense of community family there.

Nurse/Professional · 2022★★★★★
Source: 27 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
3deficiencies

Key Findings

The most recent inspection on August 26, 2024, identified three safety violations related to the building's fire alarm, fireplace usage, and electrical systems. All identified issues were documented as corrected by September 17, 2024, and there are currently no active enforcement actions against the facility.

Aug 26, 2024Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected Sep 17, 2024

The facility failed to ensure a working fireplace was only used in a building protected by fire sprinklers, was not located in a resident sleeping room, was only used in a room with carbon monoxide detection and had safety features to prevent residents from harm.

Life Safety CodeCorrected Sep 17, 2024

The facility failed to provide a manual fire alarm system that met the referenced codes and standards.

Life Safety CodeCorrected Sep 17, 2024

The facility failed to ensure the building electrical system met the references codes and standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

1 Caring Hands LLC

Organization Type

for profit

Administrator

JOSHUA JOSIAH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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