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Public Google reviewers rate this highly and often mention compassionate, long-tenured staff. Schedule a visit to confirm the fit.
based on 41 Google reviews
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Public Google reviewers rate Guardian Angels Love and Care LLC highly. Reviewers highlight: compassionate, long-tenured staff, large, secure outdoor walking paths. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Arden Courts can expect a highly compassionate environment characterized by long-tenured staff and an exceptional outdoor space featuring a large, secure backyard. While the vast majority of reviewers praise the attentive nursing and engaging activities, one reviewer raised a serious concern regarding the staff's ability to manage complex behavioral symptoms and personal hygiene for residents with specific types of dementia.
Quality Themes
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Distribution · 93 analyzed
The owner relies almost exclusively on a small set of repetitive templates to respond to 5-star reviews, rarely acknowledging specific details mentioned by reviewers. The only deviation occurs in negative reviews, where a standardized corporate disclaimer and contact information are provided.
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Key Review Excerpts
“The staff -- especially the activities team -- is fantastic and communication is always open. Highly, highly recommend.”
“Making the decision to take your loved one to a memory care facility is difficult and emotional. After many sleepless nights I decided that Arden Courts was the right choice for my wife. Now 8 months later I know I could not have made a better decision.”
“As a Physical Therapist Assistant that provides therapy to different companies, Arden court is one of the best memory care facilities in Dallas. The staff is amazing!”
Source: Texas Health & Human Services Commission
Key Findings
An inspection conducted on October 4, 2021, identified 18 violations primarily related to life safety and emergency preparedness, including issues with fire drills, alarm maintenance, and emergency planning. While many of these issues were corrected by late 2021, the report highlights significant past deficiencies in facility safety protocols.
Health Code (18 violations)
The facility's plan failed to include a process that ensures communication with the EMC.
The facility failed to correct a site or building condition that was a fire, health, or physical hazard.
The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.
The facility failed to provide the minimum levels of illumination required in the facility.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility's plan failed to document the contact information for the EMC for the area.
The facility failed to document any reviews and updates made to the plan.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to include a section addressing communication in the emergency preparedness and response plan.
The facility failed to provide proper locking devices
The facility's plan failed to include the location of a current list of the facility's resident population.
The facility failed to ensure doors in the facility met the referenced codes and standards.
The facility failed to ensure a bedroom had a floor area of at least 100 square feet for a single-occupancy bedroom or at least 80 square feet per resident in bedrooms occupied by more than one resident.
The facility failed to store oxygen provided by the facility in a safe and sanitary manner.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
The facility failed to notify the EMC of the facility's plan, take actions to coordinate with the EMC, and document communications with the EMC.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
Guardian Angels Love and Care LLC
for profit
JOSHUA KARIUKI JOSIAH
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Google Reviews
41 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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