Yucaipa Hills Post Acute
Strong Medicare quality ratings; families often praise clean and beautiful facility. Still worth an in-person visit.
based on 46 Google reviews
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What this means for your family
This facility offers a beautiful, clean environment and excellent dietary services that many families find comforting. However, you should closely monitor the consistency of therapy schedules and verify that medication administration protocols are being strictly followed, as recent reports indicate lapses in these areas.
Google Reviews
Google Reviews
46 reviews on Google“Families can expect a physically beautiful and clean facility with a highly praised therapy and dietary team. However, recent reviews highlight serious concerns regarding medication errors, communication breakdowns with administration, and inconsistent follow-through on physical therapy schedules.”
Quality Themes
Tap a score for detailsStrengths
- Clean and beautiful facility
- Compassionate and friendly nursing staff
- Excellent dietary services
- Effective rehabilitation and therapy teams
Concerns
- Medication errors and clinical oversight
- Poor communication from administration and social workers (mentioned by 2 reviewers)
- Inconsistency in physical and speech therapy delivery
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and beautiful the facility is; could you show us some of the common areas where residents relax?
- 2What specific protocols do you have in place to ensure medication is administered accurately and double-checked by the nursing team?
- 3How does the administration keep families updated on changes in a resident's condition or care plan?
- 4Could you tell us more about the therapy programs and how you ensure consistent scheduling for physical and speech therapy?
- 5What kind of daily activities or social events are planned to keep the residents engaged and connected with each other?
- 6In the event of a medical emergency during the night, what is the process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“They’ve given my grandmother so many happy memories, filled with happiness and not sorrow in the last few months of her life.”
“The staff are so attentive, caring and I have had nothing but great care and communication.”
“My father originally came here because he had a stroke... I had to push for him to get this physical therapy and his speech therapy to help him regain strength”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Yucaipa Hills Post Acute shows a concerning pattern of repeated safety hazards, with families filing 11 complaint reports that triggered inspections. The facility struggles persistently with accident prevention and safety supervision, fire safety systems, and medication management. While all deficiencies show correction dates, the recurring nature of safety issues across multiple surveys suggests ongoing challenges with maintaining consistent safety standards.
Jan 8, 2026Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jan 13, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 18, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 18, 2024Routine14
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Sep 26, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 18, 2024Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Federal Penalties
Fine
Oct 18, 2024
$22,932
Payment Denial
Oct 18, 2024
11-day denial
Fine
Sep 13, 2023
$8,967
Ownership & Operations
Who Operates This Facility
Yucaipa Hills Post Acute
for profit
Ownership & Management
Owners
Rockwell Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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