Braswell's Mediterranean Gardens
Reviewer concerns include staffing shortages and lack of responsiveness (mentioned by 3 reviewers) — investigate before committing.
based on 15 Google reviews
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What this means for your family
While recent feedback suggests the administration is working to improve care and engagement, the facility has a long-standing history of serious complaints regarding hygiene and staffing. If you choose this facility, you should conduct an unannounced visit to specifically inspect the cleanliness of the carpets and common areas, and verify that staff responsiveness meets your needs.
Google Reviews
Google Reviews
15 reviews on Google“Families should approach this facility with significant caution due to recurring allegations of neglect, poor hygiene, and inadequate staffing. While some recent reviews praise the administrator's attentiveness and improved resident care, multiple long-term patterns of complaints regarding unsanitary conditions and lack of professional oversight persist.”
Quality Themes
Tap a score for detailsStrengths
- Attentive administration
- Improved resident care under new management
- Engaging resident activities
Concerns
- Staffing shortages and lack of responsiveness (mentioned by 3 reviewers)
- Unsanitary facility conditions and odors (mentioned by 3 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some recent feedback mentions improvements in resident care under the new management; could you tell me more about the specific changes that have been implemented lately?
- 2What specific protocols are in place to ensure the facility remains consistently clean and well-maintained for the residents?
- 3Could you describe the daily dining experience, including how much variety there is in the menus and how you ensure food quality is high?
- 4How does the administration ensure that communication remains seamless between the staff and family members regarding a resident's well-being?
- 5What does a typical week of social engagement and resident activities look like here?
- 6In the event of a medical emergency or a change in health status during the night, what is the immediate protocol for care?
Personalized based on this facility's data
Key Review Excerpts
“The staff is helpful, caring and attentive; the administrator, Keely, is in control of her team and the residents. She is always available to chat and listens to any concerns , offering suggestions and problem solving.”
“Resident care has improved tremendously with the new administration.”
“The use of marijuana, beer cans. This place is a nightmare. The staff have no credibility and they always push the issues to one another until someone speaks up to the management.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 24, 2026OtherClean
The unannounced case management visit was conducted to investigate a complaint. The Licensing Program Analysts conducted staff interviews and reviewed documents related to the complaint. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations based on today's observations.
Mar 10, 2026OtherClean
The unannounced visit was conducted to investigate multiple complaints. One deficiency was cited during this visit, specifically regarding staff background checks. This deficiency is classified as Type A due to the immediate health and safety risk posed by unvetted personnel.
Dec 9, 2025InspectionClean
The facility underwent a required comprehensive annual inspection. The physical plant and general safety measures were observed to be in good condition. However, three deficiencies were noted, all resulting in Technical Assistance, concerning resident MAR discrepancies, incomplete physician reports, and outdated emergency/operations plans.
Sep 8, 2025ComplaintClean
This report details a complaint investigation conducted on September 8, 2025, regarding allegations of staff misconduct. All allegations cited in the report, including staff inappropriately telling paramedics about dementia and staff restricting record access, were found to be UNSUBSTANTIATED based on interviews and record review.
Jan 2, 2025ComplaintClean
This report details a Complaint Investigation regarding allegations of rodent infestation. The investigation found that staff were addressing the concerns, and the facility provided documentation of preventative measures, including pest control contracts and invoices. Consequently, the allegations were deemed unsubstantiated.
Nov 25, 2024ComplaintClean
This report details a Complaint Investigation conducted regarding the allegation that the facility has rodents. The investigation found no evidence of rodent droppings during the tour of the facility areas. Consequently, the allegation was deemed Unsubstantiated.
Nov 13, 2024InspectionClean
The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in a safe condition across all reviewed areas, including the physical plant, food service, and care/supervision. No deficiencies were cited during this visit.
Sep 19, 2024ComplaintClean
This report details a complaint investigation conducted on 09/17/2024 regarding several allegations. The investigation found that all listed allegations were 'Unsubstantiated' based on the evidence gathered during the visit. No deficiencies were cited in this report.
Ownership & Operations
Who Operates This Facility
Braswell, James W.
LYNETTE HUMPHREY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit braswellshealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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