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Nursing HomeMedicaid Investigative

York Nursing & Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

113 Battle Road, Yorktown, VA 2369280 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 107 Google reviews

5
4
3
2
1
York Nursing & Rehabilitation  Center Nursing Home in Yorktown, VA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Above-median deficiencies (13 vs median 11.0)
  • High staff turnover (60%)

Below average in VA · Below recommended RN staffing · Worst in VIRGINIA HEALTH SERVICES chain · $48,831 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly recommended for its exceptional physical and occupational therapy programs, which have helped many residents regain mobility. However, families should be aware of potential delays in nursing response times and are encouraged to maintain active communication with the nursing team to ensure consistent care for their loved ones.

Google Reviews

Google Reviews

107 reviews on Google
York Nursing & Rehabilitation Center is frequently praised for its highly effective and compassionate physical and occupational therapy teams, which many residents credit for their successful recovery. While the facility is often described as clean and welcoming, some families report concerns regarding inconsistent nursing response times, particularly during night shifts, and occasional administrative communication lapses.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean9.0Activities8.0Meds5.0MemoryN/AComms6.0ValueN/A

Strengths

  • Highly skilled and encouraging therapy (PT/OT) teams
  • Clean and well-maintained facility environment
  • Compassionate and professional nursing staff
  • Strong focus on patient-centered recovery goals

Concerns

  • Slow response times to call bells, especially at night (mentioned by 3 reviewers)
  • Understaffing leading to delays in basic hygiene/care (mentioned by 3 reviewers)
  • Issues with administrative communication and discharge planning (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(4)'22(5)'24(5)'26(58)

Distribution · 109 analyzed

5
93
4
4
3
4
2
1
1
7
16 reviews posted between Apr 20, 2026Apr 24, 2026 · 16 were 5-star
14 reviews posted between Apr 1, 2026Apr 3, 2026 · 14 were 5-star

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the facility has a strong reputation for physical and occupational therapy; how do you integrate those therapy goals into the daily routine for residents?
  • 2With 13 recent health inspection deficiencies, what specific steps is the leadership team currently taking to improve those areas and ensure high-quality care?
  • 3I see that you actively engage with feedback online; how does that communication loop help you address family concerns or improve the resident experience?
  • 4Sometimes families worry about response times for assistance, especially during the night shift; what is your protocol for ensuring residents receive timely help when they use their call bells?
  • 5Given the feedback regarding staffing levels, how do you ensure that every resident receives consistent support with their daily hygiene and personal care needs?
  • 6Could you walk me through how your team coordinates discharge planning and communicates those transitions to families to ensure a smooth process?

Personalized based on this facility's data


Key Review Excerpts

The support and caring that my wife received there following her stroke was absolutely outstanding. The facilities were clean, the nursing staff was always helpful, and the therapy staff went out of their way to help and encourage my wife.

Long-term resident's family · 2020★★★★★

My 99 year old mother feels so lucky to have been able to recover from hip replacement here. Deb and the PT/OT staff have gone above and beyond to challenge her and at the same time boost her confidence and recognize her accomplishments.

Rehab patient's family · 2025★★★★★

The staff on the Liberty wing went well beyond their call of duty for my mom while she was there. The nurses Mary, Maria, and Hannah were awesome. The CNA Taylor was just awesome with my mom.

Rehab patient's family · 2026★★★★★
Source: 107 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.52hrs
69%
Registered nurses for medical care
Total Nursing
3.26hrs
79%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
VA
16.9%
York
7.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
14.4%
VA
15.3%
York
21.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.7%
Worse than Avg
Here
29.7%
US
19.5%
VA
20.4%
York
18.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
15.3%
VA
16.4%
York
20.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.5%
Better than Avg
Here
16.5%
US
19.4%
VA
22.0%
York
25.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
VA
91.0%
York
91.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
79.8%
VA
73.6%
York
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
81.8%
VA
73.9%
York
76.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
VA
1.2%
York
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
2penalties
Near state avg (14.5)
6 complaint-triggered
$48,831 in fines

Families have filed complaints triggering 6 deficiencies, including serious concerns about resident protection from abuse and neglect, and emergency response procedures. The facility shows recurring problems with care planning, medication management, and infection control across multiple surveys from 2018-2023. While most issues appear corrected, the pattern of repeated deficiencies in core care areas and recent complaint-driven investigations warrant careful consideration during your visit.

Nov 21, 2023Complaint
2
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 29, 2023Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0200Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0942Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0945Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jun 29, 2023Complaint
4
0580Immediate jeopardy · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0678Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Apr 15, 2021Routine
8
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0919Potential for harm · Isolated

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Aug 16, 2018Routine
7
0300Potential for harm · Widespread

Egress Deficiencies

Meet other general requirements that are deficient.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Federal Penalties

Fine

Nov 21, 2023

$9,311

Fine

Jun 29, 2023

$39,520

Ownership & Operations

Who Operates This Facility

Owner / Operator

York Nursing & Rehabilitation Center

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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