Yoakum Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
While the therapy and dietary departments have earned significant praise for their compassion and dedication, recent reviews contain alarming reports of medical mismanagement and poor nursing communication. Families should prioritize verifying the facility's current wound care protocols and nursing responsiveness during shift changes.
Google Reviews
Google Reviews
17 reviews analyzed“Families may find comfort in the highly praised physical therapy team and the dedicated dietary and housekeeping staff. However, there are extremely serious allegations regarding medical neglect, wound care failures, and unprofessional communication from nursing staff that require close investigation.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and knowledgeable therapy team
- Dedicated dietary and nutrition management
- Clean and well-maintained environment
- Attentive housekeeping and laundry services
Concerns
- Severe medical neglect and wound care failures
- Unprofessional or disrespectful communication from nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific staff members and reviewers by name. While negative reviews use a standard template for escalation, positive reviews vary slightly in tone and content.
Questions for Your Tour
- 1I noticed the facility is very responsive to feedback from families; how does the management team use resident and family input to improve daily care?
- 2With such a highly-regarded therapy and nutrition team, how do you coordinate their expertise with the daily nursing care plan?
- 3Can you walk us through the specific protocols the nursing team follows for wound care and managing complex medical needs?
- 4What steps are being taken to support and train the nursing staff to ensure consistent, professional communication with residents and their families?
- 5How does the facility manage medical emergencies or changes in a resident's condition during the overnight hours?
- 6What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“I am currently going to this facility for therapy, and the staff is so welcoming and helpful. Kevin in therapy is very knowledgeable and explains every exercise to help me on my way to a safe speedy recovery.”
“My brother went in for wound care and physical therapy ONLY he left to the grave!! They failed to care for his wound correctly by letting it become infected n kept letting get worse until he became sepsis by it”
“This facilities very clean and calm. My brother was here a he could not have received better care from admissions to social services to nurses to CNAs”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents with depression symptoms
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 21 complaints against this facility, triggering most inspections and revealing serious concerns about nutrition and dietary services, care planning, and abuse prevention. Recurring issues include inadequate food handling, incomplete resident care plans, and failure to properly report suspected abuse or neglect. While the facility corrects deficiencies when cited, the pattern of repeated complaints across the same care areas suggests ongoing quality problems that families should carefully consider.
Nov 18, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 30, 2025Routine3
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 30, 2025Complaint6
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Feb 14, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 14, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 7, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jun 9, 2024
$13,627
Ownership & Operations
Who Operates This Facility
Oakbend Medical Center
for profit
REGENCY IHS OF YOAKUM LLC
AMANDA NICOLE STARY
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 15 of 67
Ownership & Management
Owners
Oakbend Medical Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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