Yanceyville Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 4.0)
- High staff turnover (55%)
Below average in NC · Critically understaffed (RN) · No penalties on record
What this means for your family
This facility is highly regarded for its administrative support and rehab therapy, making it a strong choice for those needing help with insurance navigation or post-surgery recovery. However, families should be vigilant and conduct frequent, unannounced visits, as multiple reviewers have raised serious concerns regarding patient supervision and hygiene standards.
Google Reviews
Google Reviews
63 reviews analyzed“Yanceyville Rehabilitation and Healthcare Center receives high praise for its administrative support, particularly regarding Medicaid/Medicare navigation, and its dedicated nursing and therapy staff. While many families describe a warm, family-like atmosphere, there are recurring, serious concerns regarding patient neglect, hygiene, and understaffing that have persisted over several years.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional administrative support for insurance/Medicaid
- Compassionate and attentive nursing staff
- Effective short-term rehabilitation therapy
- Welcoming, family-oriented atmosphere
Concerns
- Reports of patient neglect and slow response times to call lights (mentioned by 3 reviewers)
- Cleanliness issues, including reports of old food left by beds (mentioned by 2 reviewers)
- Understaffing leading to safety incidents or lack of supervision (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the current staffing levels, what specific protocols do you have in place to ensure call lights are answered promptly and residents receive timely assistance?
- 3Given that cleanliness and dining quality are areas you are working to improve, could you walk me through your current housekeeping schedule and how you monitor food service standards?
- 4How does your team ensure consistent supervision and safety for residents, particularly during shift changes or busier times of the day?
- 5Since your facility is highly regarded for its short-term rehabilitation, how do you integrate those therapy services into the daily routine for long-term residents?
- 6What steps are taken to ensure that residents receive personalized attention and regular room checks to prevent the issues with hygiene and meal tray removal that some families have expressed concern about?
Personalized based on this facility's data
Key Review Excerpts
“Jessica (in the business office) was crucial in helping me to complete the convoluted Social Services process, and to educate me about adjusting Mom’s Medicare Health Insurance accordingly so it would best serve Mom’s needs.”
“My father was left unattended in a wheelchair and when he tried to use the bathroom he fell and broke his hip. No alarm on his chair or anything.”
“My brother was there from sept to dec 3 when he lost his battle to cancer this place went over and beyond with his care as well as friendship they also made us feel right at home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Yanceyville Rehabilitation and Healthcare Center shows persistent fire safety, electrical systems, and food service problems across multiple surveys, with families filing complaints about resident rights violations and financial protections. The facility has ongoing deficiencies in fire safety equipment, emergency exits, and building maintenance that repeat across all three inspections. While all issues have correction dates, the pattern of recurring infrastructure and safety problems suggests deeper operational challenges.
Feb 27, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Feb 27, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 17, 2023Routine12
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nov 17, 2023Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 10, 2022Routine16
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Construction Deficiencies
Meet other general requirements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Yanceyville Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 55 of 94
Ownership & Management
Owners
Nc East Holding LLC
Owner · Organization
Alter, Tzvi
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit yanceyvillerehab.com
Medicare data downloads
Original nursing home datasets
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