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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 65 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Wyncote Care Center has a middle-range Medicare overall rating. Strengths include dedicated and skilled rehabilitation therapy team. Some reviewers note concerns about chronic understaffing, especially on weekends and nights (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Wyncote Care Center receives highly polarized feedback, with some families praising the compassionate rehab team and personal care staff, while others report significant issues with understaffing and poor communication. Recent reviews highlight a decline in quality, specifically regarding administrative responsiveness, facility maintenance, and the consistency of nursing care on weekends.
Quality Themes
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Concerns
Rating Trends
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Distribution · 69 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The rehab specialists (Nancy, Marianne, Kat and Faith) were extraordinary, and Neva and Miss Wanda were very helpful from the nursing/aide team. The rehab team worked miracles with my mom, who was recovering from a stroke.”
“My mom has been at Phoebe Wyncote for 1 and1/2 years. She resides in the personal care area. The staff is wonderful. My mom has flourished under their care. She has even gained some much needed weight.”
“Under the prior ownership (Phoebe Ministries) I was very satisfied. My sister was satisfied and comfortable with the administrative staff as well as nursing. Now she's crying and dissatisfied with her longterm care!”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
12
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Wyncote Care Center has concerning patterns with 22 deficiencies across 9 surveys, including 6 complaint-triggered violations where families reported problems. The most recurring issues involve quality of care (including wound care and daily living assistance), resident rights (particularly privacy and notification failures), and care planning. While all deficiencies show correction dates, the frequency of complaints and repeated violations in core care areas suggest ongoing operational challenges that warrant careful evaluation during visits.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Oct 17, 2023
$4,194
Wyncote Care Center
nonprofit
Owners
Cherns, Shlomo
Owner
Gutman, Leibel
Owner
Probst, Seth
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
65 reviews from families & visitors
Official Website
Visit wyncotehc.com
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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