Wyncote Care Center
Strong Medicare quality ratings; families often praise dedicated and skilled rehabilitation therapy team. Still worth an in-person visit.
based on 61 Google reviews
Watch Wyncote Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the rehabilitation team is frequently praised for their skill and compassion, the facility has seen a recent trend of negative feedback regarding administrative responsiveness and weekend staffing. Families should conduct an in-person visit during a weekend or evening to observe staffing levels and ensure the facility's communication protocols meet their expectations.
Google Reviews
Google Reviews
61 reviews on Google“Wyncote Care Center receives highly polarized feedback, with some families praising the compassionate rehab team and personal care staff, while others report significant issues with understaffing and poor communication. Recent reviews highlight a decline in quality, specifically regarding administrative responsiveness, facility maintenance, and the consistency of nursing care on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled rehabilitation therapy team
- Compassionate personal care staff
- Clean and well-maintained common areas
- Engaging activities for residents
Concerns
- Chronic understaffing, especially on weekends and nights (mentioned by 5 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
- Inadequate administrative responsiveness and rude management (mentioned by 3 reviewers)
- Facility maintenance issues and outdated infrastructure (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the rehabilitation therapy team is highly regarded here; how do they coordinate with the nursing staff to ensure a smooth recovery process for residents?
- 2With the facility having 58 residents, what is the best way for families to stay in touch with the care team, and who should we contact if we have questions about daily care or medication updates?
- 3I understand that staffing can fluctuate; could you walk me through how you ensure consistent coverage and resident safety during weekend and overnight shifts?
- 4I see that you are active in responding to feedback online; how does that input from families help shape the way your management team addresses day-to-day operations?
- 5Given the age of the building, what are your current plans for infrastructure maintenance to ensure the common areas remain comfortable and safe for residents?
- 6Could you describe the typical activity schedule for the week, and how do you encourage residents to participate in those programs?
Personalized based on this facility's data
Key Review Excerpts
“The rehab specialists (Nancy, Marianne, Kat and Faith) were extraordinary, and Neva and Miss Wanda were very helpful from the nursing/aide team. The rehab team worked miracles with my mom, who was recovering from a stroke.”
“Ordinarily i would give it 5 stars but occasionally, like today I wait over an hour for someone ro answer my light... This happens at night or on the weekend. During the week t and ard are a pleasure.”
“My mom has been at Phoebe Wyncote for 1 and1/2 years. She resides in the personal care area. The staff is wonderful. My mom has flourished under their care. She has even gained some much needed weight.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wyncote Care Center has concerning patterns with 22 deficiencies across 9 surveys, including 6 complaint-triggered violations where families reported problems. The most recurring issues involve quality of care (including wound care and daily living assistance), resident rights (particularly privacy and notification failures), and care planning. While all deficiencies show correction dates, the frequency of complaints and repeated violations in core care areas suggest ongoing operational challenges that warrant careful evaluation during visits.
Jan 5, 2026Routine4
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 5, 2026Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 2, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jun 25, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 22, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Oct 17, 2023
$4,194
Ownership & Operations
Who Operates This Facility
Wyncote Care Center
nonprofit
Ownership & Management
Owners
Cherns, Shlomo
Owner
Gutman, Leibel
Owner
Probst, Seth
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit wyncotehc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Wyncote Care Center
< 1 miAssisted Living · Wyncote, PA
Salisbury Behavioral Health LLC
1.5 miAssisted Living · Glenside, PA
Elkins Crest Health & Rehabilitation Center
2.5 miNursing Home · Elkins Park, PA
St Joseph's Manor
3.4 miNursing Home · Meadowbrook, PA
Sunrise Senior Living of Dresher
4.2 miAssisted Living · Dresher, PA
Chapel Manor
4.9 miNursing Home · Philadelphia, PA