Wyncote Care Center
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based on 61 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly skilled therapy specialists. However, if you are looking for long-term care, you should closely monitor staffing levels on weekends and verify the facility's responsiveness to administrative and medical inquiries.
Google Reviews
Google Reviews
61 reviews on Google“Families seeking rehabilitation services may find the specialized therapy teams to be exceptional and highly effective for recovery. However, recent reviews highlight significant concerns regarding understaffing on weekends and inconsistent communication from the administration.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Compassionate nursing and aide staff
- Clean and well-maintained outdoor areas
- Engaging resident activities
Concerns
- Understaffing, particularly on weekends and at night (mentioned by 3 reviewers)
- Difficulty communicating with administration and staff (mentioned by 2 reviewers)
- Issues with facility cleanliness and maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed how much the team values feedback in your responses to residents; how does the administration typically share important facility updates or changes with families?
- 2The physical therapy and rehab programs here seem to be a real standout—could you tell me more about how the therapists work with residents on their daily mobility goals?
- 3What is the typical schedule for resident activities, and how do you ensure everyone stays engaged with the community?
- 4With a smaller, intimate community of 45, how do you ensure there is consistent, high-quality care and attention during the overnight hours and on the weekends?
- 5Could you walk me through your daily process for maintaining the cleanliness of the resident rooms and the common outdoor areas?
- 6What is the dining experience like here, and how much input do residents have regarding the daily menus and meal variety?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team worked miracles with my mom, who was recovering from a stroke, and were great partners to me as I navigated this difficult terrain for the first time.”
“I spent three weeks in rehab with a very difficult situation. I got the best care I could get anywhere. The nursing care was exceptional especially the head nurse and the assistant head nurse.”
“One of my clients is at a rehabilitation center and can’t come and see the community so Sam Weiss brought the community to her. He sat bedside and listened with absolute attention and humanity.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Wyncote Care Center has undergone two inspections between 2011 and 2025, resulting in one clean report and one report containing five violations. The documented findings include issues related to administrative privacy, equipment security, cleanliness, lighting, and facility maintenance.
Feb 24, 2025Routine
Blue binders containing residents' files and protected health information were left unlocked and unattended in an unlocked closet.
A resident's mobility device was not properly secured to the bed frame, causing it to move and obstruct the bed's lowering mechanism.
Sanitary conditions were compromised by food, cardboard, and trash jammed behind a dresser in the family lounge.
Lighting was inadequate in a bathroom due to non-functional lights above the toilet and inside the shower.
Surfaces were in disrepair, including peeling wallpaper in the hallway and cracked plaster/paint on a wall near the bathroom.
Jun 29, 2011RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Wyncote Care LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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