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Nursing HomeMedicaid

Wyandot County Skilled Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise effective physical therapy and rehab services. Still worth an in-person visit.

7830 N St Hwy 199 Rr2, Upper Sandusky, OH 4335182 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 53 Google reviews

5
4
3
2
1

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What this means for your family

While many families report positive experiences with the rehab team and daily care, the recent, serious allegations regarding resident mistreatment and management's failure to address concerns are significant red flags. If you are considering this facility, we strongly recommend requesting a tour, speaking directly with current residents' families, and asking for their specific protocols on how they handle and document complaints.

Google Reviews

Google Reviews

53 reviews analyzed
Wyandot County Skilled Nursing and Rehabilitation receives highly polarized feedback, with many families praising the facility for its attentive nursing staff and effective rehabilitation services. However, there are serious, recurring allegations of resident mistreatment and poor communication from management that prospective families should investigate thoroughly.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean8.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical therapy and rehab services
  • Kind and attentive nursing staff
  • Clean and well-maintained facility
  • Active engagement and daily activities

Concerns

  • Allegations of resident mistreatment or neglect (mentioned by 3 reviewers)
  • Poor communication and responsiveness from management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(7)'19(12)'21(9)'23(2)'25(3)'26(1)

Distribution

5
28
4
14
3
4
2
0
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's focus on physical therapy and rehabilitation, how do you tailor these programs to ensure residents remain active and engaged throughout the week?
  • 2With the current staffing rating, what specific steps is the leadership team taking to ensure consistent, high-quality care and timely responsiveness for all residents?
  • 3We understand that clear communication is vital; what is the standard process for families to receive updates on their loved one’s health or any changes in their care plan?
  • 4How does the facility foster a culture of safety and transparency to ensure that every resident feels protected and well-cared for at all times?
  • 5Can you walk us through the protocol for handling medical emergencies or urgent health changes, particularly during evening or weekend hours?
  • 6Since the facility is well-regarded for its daily activities, could you share a few examples of how you personalize these programs to match the interests and abilities of individual residents?

Personalized based on this facility's data


Key Review Excerpts

Dad has been a resident for 5 months so far and we are extremely happy with his physical and mental care. The nurses make sure his medical needs are met and the nurses aids make sure dad is always clean and dressed well.

Long-term resident's family · 2023★★★★★

This place is a joke they put in a room with a covid patient I asked to be removed to another room they ignored me CNAs complain all the time if u hit your call light don't send your concerns to the D.O.N. OR THE UNIT MANAGER OR ADMINISTRATOR THEY ALL IGNORED

Resident/Family member · 2025☆☆☆☆

I had my mom here for 3 years. I found out that during that time, she was being mistreated by staff. As soon as I found out she was removed from this place.

Long-term resident's family · 2025☆☆☆☆
Source: 53 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
54%
Registered nurses for medical care
Total Nursing
3.56hrs
87%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
OH
28.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
15.3%
OH
6.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.7%
Better than Avg
Here
16.7%
US
19.5%
OH
25.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.5%
Mixed vs Avgs
Here
7.5%
US
14.4%
OH
5.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.9%
Worse than Avg
Here
11.9%
US
5.3%
OH
6.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
79.7%
OH
75.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
81.8%
OH
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
OH
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (10.1)

This facility shows a pattern of deficiencies that appear corrected but recur across multiple surveys, particularly in fire safety systems, care planning, and medication management. The facility has faced repeated issues with sprinkler systems and safety equipment spanning 2021-2024, alongside concerns about resident care planning, pressure ulcer prevention, and medication errors. While all deficiencies show correction dates, the recurring nature of safety and care issues suggests ongoing operational challenges families should discuss during visits.

Dec 5, 2024Routine
7
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0331ModerateCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 28, 2023Routine
13
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0352Moderate

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0883MinorCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Sep 10, 2021Routine
11
0015ModerateCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325ModerateCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0362ModerateCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wyandot County Skilled Nursing and Rehabilitation

Organization Type

government

Ownership & Management

Owners

Wyandot County Office of Auditor

Owner (parent company) · Organization

Key personnel

Roynon, ElaineManagerRoynon, ElaineAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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