Woodside Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and professional therapy/rehab team. Still worth an in-person visit.
based on 55 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on physical or occupational therapy, as the rehab team is frequently praised for driving measurable recovery. However, families should closely monitor medication schedules and hygiene, as some residents have experienced delays in care and inconsistent bathroom cleaning.
Google Reviews
Google Reviews
55 reviews on Google“Woodside Healthcare Center is highly regarded by many families for its exceptional rehabilitation services and a compassionate, family-like nursing staff. While many praise the facility's cleanliness and the skill of the PT/OT departments, some reviewers have reported serious concerns regarding understaffing, delayed medication, and inconsistent hygiene standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional therapy/rehab team
- Clean and welcoming environment
- Attentive and caring nursing staff
- Strong leadership and administration
Concerns
- Understaffing and slow response times (mentioned by 3 reviewers)
- Delays in medication administration and wound care (mentioned by 2 reviewers)
- Inconsistent cleanliness in patient bathrooms (mentioned by 2 reviewers)
- Disturbing noise levels from broken equipment/alarms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your therapy and rehab team; could you tell us more about how they work with residents to maintain mobility?
- 2How do you ensure that medication schedules are strictly followed and that there are no delays in administration?
- 3What steps are being taken to ensure that bathrooms and common areas are cleaned consistently throughout the day?
- 4With the recent focus on leadership improvements, how is the facility addressing staff response times to resident call lights?
- 5Could you describe the dining experience and how you are working to improve the variety and quality of the meals?
- 6How does the facility manage noise levels, such as equipment alarms, to ensure a peaceful environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“I credit the kind care of the Woodside staff for making a measurable improvement in my healing process.”
“The staff went above and beyond to ensure her comfort, recovery, and well-being, treating her with kindness and respect at every step.”
“The PT department was great and they were very put together.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodside Healthcare Center shows a concerning pattern of recurring deficiencies across all three surveys, particularly in medication management, fire safety systems, and food service operations. The facility has struggled with persistent issues including pharmacy services, smoke detection systems, emergency power generators, and proper food handling that appear across multiple years. While all deficiencies have correction dates, the repeated nature of safety and medication problems suggests ongoing operational challenges that families should carefully consider.
Nov 22, 2024Routine20
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nov 2, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Dec 3, 2021Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Ownership & Operations
Who Operates This Facility
Woodside Healthcare Center
for profit
Chain Affiliation
Cypress Healthcare Group
13 facilities nationwide
Chain avg rating: 3.5/5 · Rank 5 of 13
Ownership & Management
Owners
Cypress Healthcare Group LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit woodsidehealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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