Woodmont Health Campus
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 39 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (9 vs median 6)
Below average in IN · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While many families report excellent rehab outcomes and a warm environment, there are recurring, serious concerns regarding staffing levels and communication during medical emergencies. We strongly recommend that you ask for a tour of the specific unit your loved one will occupy and inquire about the facility's protocol for notifying family members during hospitalizations.
Google Reviews
Google Reviews
39 reviews on Google“Woodmont Health Campus receives highly polarized feedback, with many families praising the compassionate staff, clean environment, and effective rehab services. However, several reviewers report critical issues regarding severe understaffing, poor communication during medical emergencies, and lapses in basic hygiene and resident care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and odor-free facility
- Effective rehabilitation and therapy programs
- Helpful social work and administrative support
Concerns
- Severe understaffing leading to neglect (mentioned by 3 reviewers)
- Poor communication regarding resident health status and hospitalizations (mentioned by 2 reviewers)
- Lack of responsiveness to call lights or basic needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how does that commitment to communication translate into keeping families updated on a loved one's health status or any hospitalizations?
- 2With the current staffing levels, what specific protocols do you have in place to ensure that call lights are answered promptly and resident needs are met in a timely manner?
- 3Given the recent health inspection reports, could you walk me through the steps the facility has taken to address those specific areas of concern and improve the quality of care?
- 4Since many families praise your rehabilitation and therapy programs, how do you integrate those services into the daily routine to keep residents engaged and active?
- 5When a medical emergency occurs, what is your exact process for notifying the family, and how do you ensure that communication remains consistent throughout the event?
- 6What opportunities are there for residents to socialize and participate in activities, and how do you ensure that even those with higher care needs are included in the daily life of the campus?
Personalized based on this facility's data
Key Review Excerpts
“The nurse was truthful! You ring for help and there is no intercom system, only your light comes on outside. Once rung, there is no way to get their a”
“My father notified me on oct 6, he has been in a hospital for 3 days. No one called me.I was told my father is not an emergency contact list.”
“My grandpa is staying there and he had to walk with his walker over diapers in his bathroom that were spilling out of his trash can.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
5
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodmont Health Campus shows concerning patterns with multiple complaint-triggered deficiencies, indicating families have filed reports about care issues. The facility repeatedly struggles with fire safety systems, infection control, and accident prevention across multiple surveys, suggesting persistent operational challenges. While the facility corrects deficiencies when cited, the recurring nature of issues in critical safety areas warrants careful consideration during your visit.
Mar 13, 2026Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 2, 2025Routine15
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 29, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 26, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Mar 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 26, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Woodmont Health Campus
government
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 110 of 120
Ownership & Management
Owners
Good Samaritan Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit woodmonthc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Transcendent Healthcare of Boonville
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Cypress Grove Rehabilitation Center
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