Transcendent Healthcare of Boonville - North
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 6)
- High staff turnover (59%)
Bottom 25% in IN · Critically understaffed (RN) · Significantly below average staffing · $46,627 in fines
What this means for your family
While some families report excellent communication and medical coordination, the recurring, serious allegations regarding medication management are a major red flag. If you consider this facility, we strongly recommend requesting a meeting with the Director of Nursing to discuss their medication administration protocols and how they ensure staff accountability.
Google Reviews
Google Reviews
16 reviews on Google“Transcendent Healthcare of Boonville - North receives highly polarized feedback, with some families praising the nursing staff and communication, while others report severe concerns regarding medication management and staff conduct. Critical allegations include medication theft and neglect, which contrast sharply with reports of a caring environment and high-quality medical coordination.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding, caring nursing staff
- Effective coordination of complex medical appointments
- Positive, engaging environment for residents
Concerns
- Medication mismanagement or theft (mentioned by 3 reviewers)
- Rude or unprofessional nursing and CNA staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on improving clinical oversight, what specific protocols are now in place to ensure medications are administered accurately and securely?
- 2I've read some wonderful things about your nursing team's dedication to coordinating complex medical appointments; how do you ensure that level of care remains consistent for every resident?
- 3With a smaller community of 56 residents, how do you foster a positive and engaging daily environment, and what does a typical activity schedule look like for someone who enjoys social interaction?
- 4To address concerns regarding professional communication, what kind of ongoing training or support do you provide your nursing and CNA staff to ensure families feel heard and respected?
- 5What is your facility's current plan for addressing the recent CMS health inspection findings, and how are you working to improve those specific quality metrics?
- 6How does your team handle medical emergencies or urgent health changes during evening and weekend hours to ensure residents receive immediate attention?
Personalized based on this facility's data
Key Review Excerpts
“My father came from another nursing home toTranscendent and since coming he has been very happy with all the services provided. From my perspective as a healthcare worker I have found the nursing staff to be outstanding and truly caring deeply for my father.”
“Last Fall when he got out of the hospital, they didn’t give him 9 medications that were prescribed to him and it put him back in the hospital.”
“I had one nurse stealing my pain medication and giving me some other type of medication she was also doing it with other patients instead of them firing her they sent her to their other facility”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints that triggered 14 deficiencies, with recurring issues in safety hazard prevention, nursing staffing adequacy, and infection control occurring across several years. The facility faces persistent problems with accident prevention (appearing in 2025, 2023, and 2021), maintaining required nursing coverage (violations in 2025, 2024, and 2021), and implementing proper infection prevention protocols (deficient in 2024, 2023, and 2021). While all violations show correction dates, the pattern of repeated deficiencies in core care areas suggests ongoing operational challenges.
Feb 17, 2026Routine19
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Meet other general requirements that are deficient.
Sep 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 25, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nov 14, 2024Routine18
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Sep 3, 2024Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nov 3, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Federal Penalties
Fine
Nov 14, 2024
$24,674
Payment Denial
Nov 14, 2024
1-day denial
Fine
Sep 25, 2023
$8,191
Payment Denial
Sep 25, 2023
30-day denial
Fine
Jun 26, 2023
$3,176
Fine
Jun 20, 2023
$2,823
Ownership & Operations
Who Operates This Facility
Transcendent Healthcare of Boonville - North
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit transcendenthealthcare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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