Woodlawn Haven Assisted Living
Limited public data on Woodlawn Haven Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 28 Google reviews
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What this means for your family
While some recent visitors note an improvement in resident happiness and activities, the facility has a history of severe complaints regarding food safety and staff professionalism. If you choose this facility, you should prioritize frequent, unannounced visits to personally verify the cleanliness and the quality of the meals being served.
Google Reviews
Google Reviews
28 reviews analyzed“Families should approach this facility with significant caution due to serious allegations regarding medication errors, staff unprofessionalism, and poor hygiene. While some recent reviews suggest an upward trend in management quality and resident happiness, there are persistent, severe reports of neglect and inadequate food quality.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing staff
- Improved resident engagement and activities
- Affordable pricing compared to competitors
- Recent improvements in facility furniture
Concerns
- Unprofessional or rude management and staff behavior (mentioned by 4 reviewers)
- Poor food quality and nutritional management (mentioned by 3 reviewers)
- Issues with facility cleanliness and maintenance (mentioned by 2 reviewers)
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how friendly and caring the nursing staff is here; how do you ensure that level of personal connection is maintained with every resident?
- 2It's great to see the recent improvements to the facility's furniture and decor; are there any other upcoming plans for facility upgrades or maintenance?
- 3Could you tell us a bit about the daily activity calendar and how you've been working to increase resident engagement lately?
- 4What specific protocols do you have in place to ensure medication is administered accurately and safely every single day?
- 5How would you describe the current dining experience, and what steps are being taken to ensure nutritious, high-quality meals for the residents?
- 6In the event of a medical emergency after hours, what is the immediate process for getting care to a resident?
Personalized based on this facility's data
Key Review Excerpts
“I've been here a year. They treat me great. The management and staff care and are friendly. The food is good. The place is clean. The home is quite affordable compared to others.”
“I’ve been in and out of this building since 2004 and it’s not as good as the good old days but since the new administration team has taken over the past couple years things have been on the incline.”
“Top management starting with the administrator should be fired and a whole new staff should be hired. They have very few staff that are good and caring my mother lives there and I am about to remove her if they don’t change things and get better food that is not moldy”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Sep 16, 2024Complaint
The facility failed to ensure staff were available to monitor a resident's change in medical condition and provide necessary intervention. During a medical emergency involving a resident in critical condition, staff did not accompany EMS to the resident's room and failed to provide vital clinical information to first responders.
Sep 16, 2024Complaint
The facility failed to ensure staff were available to monitor a resident's change in medical condition and provide necessary care. During a medical emergency involving a resident in critical condition, staff did not accompany EMS to the resident's room and failed to provide vital clinical information to first responders.
Jan 17, 2024Complaint
The facility failed to provide adequate supervision for a resident with a history of smoking while using oxygen. This lack of oversight resulted in the resident's oxygen tank catching fire, causing the resident to sustain second and fourth-degree burns to the face, esophagus, and lungs.
Jan 17, 2024Complaint
The facility failed to provide adequate supervision for a resident with a history of smoking while using oxygen. This lack of oversight resulted in the resident's oxygen tank catching fire, causing the resident to sustain second-degree burns to her face, neck, and hair.
Sep 16, 2019Complaint
The facility failed to maintain heat/air conditioning units in a safe and operating condition for residents in rooms #B18 and #B22. The units were found to be malfunctioning, lacking airflow, and missing control knobs, preventing residents from adjusting temperature settings for their comfort.
Sep 6, 2019ComplaintCleanReport
No deficiencies found during this inspection.
Jun 24, 2019Complaint
The facility failed to provide adequate personal care for a resident with a Foley catheter and a colostomy. Specifically, the resident smelled of urine due to a leaking catheter, and the facility failed to provide proper continence care and colostomy supplies.
Jun 3, 2019Other
The facility failed to provide adequate personal care for a resident with a Foley catheter and a colostomy. Specifically, the resident smelled of urine due to a leaking catheter, and the facility failed to provide proper continence care and colostomy supplies.
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References & Resources
Google Maps
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Google Reviews
28 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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