Woodland Vista at the Williamsport Home
Families consistently rate this highly — reviewers highlight immaculate and clean environment. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
The facility offers a beautiful, clean environment and a staff that is frequently described as dedicated and friendly. However, families should be vigilant about monitoring responsiveness to call bells and checking on skin integrity, as past critical reviews have highlighted issues in these areas.
Google Reviews
Google Reviews
16 reviews on Google“Families will find a clean and beautiful facility with a staff that many describe as friendly and dedicated. However, there are significant concerns regarding responsiveness to call bells and potential lapses in care quality during certain stays.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate and clean environment
- Friendly and dedicated staff
- High-quality therapy services
- Welcoming atmosphere
Concerns
- Slow response to call bells
- Difficulty accessing facility/reception at certain hours
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since the facility is known for being so immaculate and clean, what specific cleaning schedules are in place to maintain that standard for the residents?
- 2With such a small, intimate community of 16, how do you ensure that staff members are able to respond quickly to call bells during the night or busy periods?
- 3We've heard great things about the therapy services here; could you tell us more about how those services are integrated into a resident's weekly routine?
- 4How does the team handle communication with families, especially if we have questions or updates outside of regular business hours?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the protocol for contacting doctors or arranging immediate care?
Personalized based on this facility's data
Key Review Excerpts
“I’ve been a resident since August of 2021 but was a Williamsport resident for 71 years (prior to leaving in 2014) and saw this complex grow into a superior facility for those years. I left Williamsport in 2014 and was given the chance to move to Syracuse, NY or Louisville KY but chose to come back. So happy with my choice; I’m home!!!!”
“Food very good Therapy very good Bell answering often very bad Some of the staff are excellent Some of them need to retire They have lost their compassion My mother has a very bad bed sore now from her stay there Disappointed in doctor rhere alot but not so sure he always has the best ideas but he is very dedicated”
“The facility was immaculate and the environment felt very welcoming. Every staff member I encountered was incredibly helpful and clearly dedicated to their work.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Woodland Vista at the Williamsport Home underwent 22 inspections, resulting in 15 clean reports and 20 recorded violations. The documented findings include issues related to medication documentation, staff training requirements, fire drill procedures, and facility cleanliness.
Sep 5, 2025Routine
Direct care staff training hours could not be calculated for 2024 because the training record lacked the length of time per course.
The training record for a staff member did not include the length of time for the training courses.
The facility failed to conduct a fire drill during sleeping hours within the required 6-month interval.
The first aid kit in the resident transport van was missing a thermometer, a breathing shield, and eye covering.
A resident assessment was incomplete, lacking descriptions of medication needs, plans to meet those needs, and the responsible party section.
Dec 3, 2024RoutineCleanReport
No deficiencies found during this inspection.
Oct 10, 2024Routine
A staff member engaged in a verbal altercation with a resident, using disrespectful language regarding how the resident made their bed.
The facility lacked verification that a staff member completed required annual training topics for the 2023 training year.
The facility lacked verification of a staff member completing required annual training in areas such as fire safety and resident rights for 2023.
The facility was unable to provide a developed staff training plan for the 2024 year.
Aug 24, 2022RoutineCleanReport
No deficiencies found during this inspection.
Aug 25, 2021Routine
Resident room #4 had a landline phone that lacked required emergency contact numbers for local agencies and the complaint hotline.
Resident Room #8 did not have an operable lamp or bedside lighting source available to the resident.
The preadmission screening form for Resident #1 was not completed fully, specifically regarding the determination of meeting resident needs.
Jun 8, 2021OtherCleanReport
No deficiencies found during this inspection.
Jun 2, 2020OtherCleanReport
No deficiencies found during this inspection.
May 31, 2019RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
The Williamsport Home, INC.
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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