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Nursing HomeMedicaid Investigative

Woodland Manor Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

99 Rigby Owen Rd., Conroe, TX 77304146 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 49 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (60%)
  • High RN turnover (100%)

Bottom 25% in Texas · Critically understaffed (RN) · Worst in SLP OPERATIONS chain · $21,530 in fines

Source: Medicare data

What this means for your family

This facility shows a strong upward trend in quality due to recent changes in administration and a visible commitment to cleanliness. However, because of serious historical allegations regarding resident injuries and missing property, you should specifically ask the current administrator about their current protocols for skin integrity monitoring and how they secure resident belongings.

Google Reviews

Google Reviews

49 reviews on Google
Families should note that this facility has undergone significant management changes recently, with many recent reviews praising a new, more attentive administration and improved cleanliness. However, historical reviews contain serious allegations regarding resident safety, including unexplained bruising and missing personal belongings, which families should investigate thoroughly.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean7.0Activities9.0MedsN/AMemory2.0Comms7.0ValueN/A

Strengths

  • Recent improvements in administration and leadership
  • Clean and well-maintained environment
  • Friendly and attentive nursing and rehab staff
  • Welcoming community atmosphere and social events

Concerns

  • History of resident injuries and unexplained bruising (mentioned by 3 reviewers)
  • Loss or theft of residents' personal belongings (mentioned by 3 reviewers)
  • Issues with facility cleanliness and odors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(4)'21(22)'23(1)'25(12)'26(4)

Distribution · 54 analyzed

5
36
4
4
3
0
2
1
1
13
14 reviews posted between Apr 6, 2021Apr 9, 2021 · 13 were 5-star

How They Respond to Reviews

48%response rate
Generic

The owner uses highly repetitive, templated responses. Positive reviews are met with a near-identical script, while negative reviews are addressed using a standard disclaimer about new management and a redirection to a compliance line.

Questions for Your Tour

  • 1I've heard great things about the new leadership here; what specific changes have been implemented recently to improve the resident experience?
  • 2What steps are in place to ensure that residents' personal belongings are kept secure and accounted for?
  • 3Can you tell me about the protocols your team follows to prevent falls or skin injuries during daily care?
  • 4What is your process for managing facility cleanliness and ensuring a fresh-smelling environment for everyone?
  • 5How does the team specifically tailor care and engagement for residents in the memory care unit?
  • 6What kind of social events or daily activities are planned to help residents stay connected with the community?

Personalized based on this facility's data


Key Review Excerpts

The changes they have made since then are fantastic. New staff, new administrator (highly motivated and making changes weekly, even saw him painting the hallways), new atmosphere, making it more like a home.

Long-term resident's family · 2024★★★★★

Staff was attentive and administrator was responsive giving me info for my parents. Landscaping at the front and entrance was cheery. I can be told they try.

Family member · 2025★★★★★

My mother obtained bruises and skin lacerations while she was there we got her out of there quickly as possible. Completely heartbreaking seeing the condition that she was in...

Family member · 2025☆☆☆☆
Source: 49 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
39%
Registered nurses for medical care
Total Nursing
3.21hrs
78%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility72.4%
Worse than Avg
Here
72.4%
US
93.4%
TX
96.9%
Montgomery
90.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
12.1%
TX
2.5%
Montgomery
25.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility80.8%
Worse than Avg
Here
80.8%
US
95.5%
TX
98.0%
Montgomery
92.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
14.4%
TX
16.1%
Montgomery
8.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.1%
Better than Avg
Here
16.1%
US
19.5%
TX
18.4%
Montgomery
23.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.4%
TX
14.2%
Montgomery
19.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility14.3%
Worse than Avg
Here
14.3%
US
81.8%
TX
89.2%
Montgomery
73.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Near state avg (9.1)
12 complaint-triggered
$21,530 in fines

Nearly half of this facility's 24 deficiencies were triggered by family complaints, signaling ongoing concerns about care quality. The most frequent issues involve resident rights violations, safety hazards, and fire safety problems. While all deficiencies show correction dates, the pattern of repeated safety violations and multiple complaint-driven investigations suggests families should carefully evaluate whether this facility meets their standards during a visit.

Feb 12, 2026Complaint
1
0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Aug 25, 2025Complaint
1
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 2, 2025Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Mar 21, 2025Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 24, 2024Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 14, 2024Complaint
2
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

Apr 3, 2026

$20,930

Fine

Aug 25, 2025

$33,930

Ownership & Operations

Who Operates This Facility

Owner / Operator

Slp Conroe, LLC

Organization Type

for profit

Management Company

SLP OPERATIONS LLC

Administrator

MARIAH MICHELE BLAND

Chain Affiliation

Chain Name

Slp Operations

Chain Size

8 facilities nationwide

Chain avg rating: 2.3/5 · Rank 19 of 21 (Worst)

Ownership & Management

Owners

Slp Omega Operations, LLC

Owner · Organization

100%

Senior Living Properties LLC

Owner (parent company) · Organization

Slp Management Holdings, LLC

Owner (parent company) · Organization

Slp Operations, LLC

Owner (parent company) · Organization

Boswell, Darren

Owner (parent company)

Eden, James

Owner (parent company)

Whitworth, Gary

Owner (parent company)

Key personnel

Conroe Rigby Owen Road LLC5% or Greater Mortgage InterestLeonard, JoshuaOfficer / DirectorAslam, HunainManagerLeonard, JoshuaManagerConroe Rigby Owen Road LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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