Woodland Convalescent Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 62 Google reviews
Watch Woodland Convalescent Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its clean environment and the kindness of its long-term care staff. However, if your loved one is entering rehab, you should closely monitor their responsiveness to requests for assistance, as there have been documented instances of significant delays in care.
Google Reviews
Google Reviews
62 reviews on Google“Woodland Convalescent Center is widely praised by families for its kind, compassionate, and attentive nursing staff, particularly within the hospice and skilled care units. While many reviewers highlight the facility's cleanliness and professional administration, there are serious concerns regarding neglect in the rehab unit and a lack of empathy from certain staff members during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Clean and well-maintained facility
- Helpful and supportive administration
- Responsive call light system
Concerns
- Neglect and lack of assistance in the rehab unit
- Lack of compassion/empathy in hospice care
- Privacy concerns regarding digital sign-in protocols
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility's high 4-star health inspection rating, how do you ensure that the high standards of clinical care are maintained during every shift?
- 2I noticed the team is very active in responding to community feedback; how does the staff use resident and family input to improve the facility?
- 3Since the facility has a smaller, intimate capacity of 62 residents, how does that allow for more personalized attention during daily activities?
- 4What specific protocols are in place to ensure consistent care and supervision, especially during the overnight hours?
- 5In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating with doctors?
- 6What kind of social engagement or group outings do you organize to help residents stay connected with the local community?
Personalized based on this facility's data
Key Review Excerpts
“My husband has only been in the hospice unit a few days, but the treatment by "all of the staff" has been so much better than we have experienced over the at other facilities that he has been in.”
“My grandmother was at the rehab facility less than 24 hours and was left in her bed for over 12 hours despite requesting help out of bed and to the toilet.”
“The Administration has been incredibly helpful and reassuring that everything will be ok and have helped with Medicaid, FMLA Forms and whatever else I needed assistance with.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, including for accident hazards and inadequate investigation responses. The facility shows recurring problems across three main areas: fire safety systems, emergency preparedness, and electrical equipment maintenance. While all documented deficiencies have correction dates, the pattern of repeated violations in fire safety and electrical systems across multiple surveys suggests ongoing maintenance challenges that families should discuss during visits.
Mar 30, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 20, 2025Routine20
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
May 21, 2025Complaint1
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
May 3, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 3, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 27, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
Jun 20, 2025
23-day denial
Fine
Oct 27, 2023
$17,778
Ownership & Operations
Who Operates This Facility
Woodland Convalescent Center
for profit
Ownership & Management
Owners
Settlemier, Caroline
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit woodlandcarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Woodland Assisted Living
< 1 miAssisted Living · Woodland, WA
Solomia Home Care LLC
3.3 miAssisted Living · Saint Helens, OR
Spring Meadows Assisted Living Facility
4.2 miAssisted Living · Saint Helens, OR
Saint Helens Post Acute
4.3 miNursing Home · Saint Helens, OR
Avamere Living at St Helens
5.3 miAssisted Living · Saint Helens, OR
Avamere at St Helens
5.3 miMemory Care · Saint Helens, OR