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Nursing Home · Woodcliff Lake, NJ
555 Chestnut Ridge Road, Woodcliff Lake, NJ 07677
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 114 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Woodcliff Lake Health & Rehabilitation Center has a strong overall Medicare rating. Medicare reports an average of 0.61 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.3 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Woodcliff Lake Health & Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its exceptional physical therapy department, clean environment, and warm, attentive nursing staff. However, a significant number of reviewers report serious concerns regarding neglect, poor communication, and unprofessional behavior by some aides and nursing staff, particularly during off-hours or weekends. Families should be aware that while many have had positive experiences, there are recurring reports of inconsistent care standards.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are deeply split between praise for 'top-notch' care and reports of neglectful or rude behavior.
Experiences vary widely, with some families praising proactive updates and others reporting being ignored or hung up on.
The majority of reviewers describe the facility as clean, bright, and well-maintained, despite some reports of clutter during renovations.
Many reviewers describe the food as good or restaurant-quality, though some critics label it as horrible.
The recreation department is frequently highlighted as a major strength for keeping residents engaged and happy.
Multiple reviewers cited significant delays in receiving medications and pharmacy coordination issues.
Reviewers noted a lack of specialized attention for dementia patients and concerns about wandering residents.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 202 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The nurses are warm and caring and always available to help the residents with big and small requests. Therapy is excellent here! I’ve been to other rehabilitation facilities and this facility is outstanding compared to others.”
“The staff the nurses the AIDS are all amazing and pay attention to everyone of his needs in a timely manner. They all take a personal interest in his care. It's not one of those locations where the patients are ignored it's exactly the opposite it's a location where the patients take top priority.”
“My mom fell out of the bed among other issues...we were there every day to make sure she was taken care of and the lack of attention to residents who never got visits was horrible.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant safety concerns with 26 deficiencies across two surveys, primarily in fire safety systems, emergency exits, and electrical systems. Families filed complaints leading to findings about infection control and care planning quality. While all deficiencies show correction dates, the facility has ongoing issues with physician services and repeated problems with keeping exits clear, indicating potential systemic challenges with safety protocols and resident care oversight.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Woodcliff Lake Health & Rehabilitation Center
for profit
Family of Caring Healthcare
8 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 8 (Highest rating)
Owners
Chesnut Ridge Care Associates LLC
Owner · Organization
Friedman, Nathan
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
199 reviews from families & visitors
Official Website
Visit familyofcaring.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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