Wolf Creek Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing and cna staff. Still worth an in-person visit.
based on 38 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and long-term care due to its highly-regarded therapy teams and compassionate nursing staff. However, if your loved one requires frequent assistance, you should specifically inquire about call-button response times and the cleaning schedule for shared bathrooms.
Google Reviews
Google Reviews
38 reviews on Google“Families can expect highly compassionate and professional care, with frequent praise for the physical therapy and nursing teams. While the clinical care and staff empathy are significant strengths, some residents have experienced issues with bathroom cleanliness and slow response times to call buttons.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and CNA staff
- Exceptional physical and occupational therapy programs
- Professional and communicative administration
- Welcoming and empathetic atmosphere for families
Concerns
- Shared bathroom cleanliness and maintenance
- Slow response times to call buttons
- Communication gaps between staff members
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses that frequently reference specific staff members, patients, and individual recovery journeys. They handle negative feedback with professional accountability, offering direct contact information and promising internal investigations.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you ensure that level of attentive care is maintained during shift changes?
- 2Since your physical and occupational therapy programs are highly regarded, could you tell us more about how a resident's personalized therapy plan is integrated into their daily routine?
- 3What steps is the facility taking to ensure that call button response times are as quick as possible for residents who need immediate assistance?
- 4How does the administration handle communication between different staff members to ensure that important updates about a resident's health are never missed?
- 5Could you describe the maintenance and cleaning schedule for the shared bathroom areas to ensure they stay comfortable and hygienic for everyone?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“After my father suffered a serious fall and was admitted to Wolf Creek Care Facility for a three-week recovery, I witnessed firsthand what true care looks like—especially for someone living with advanced ALS.”
“The staff is absolutely wonderfu,l every single one of them was absolutely wonderful, they're always smiling, they're always happy to help and they do a fantastic job. The reason I didn't give them five stars is because, four people have to share one bathroom absolutely horrid”
“I stayed at Wolf Creek for about 3 1/2 weeks after getting lassoed with my dog's cable line and breaking my femur. I can't say enough wonderful things about my and my time there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wolf Creek Care Center shows concerning patterns with 49 deficiencies across 9 surveys, including 7 complaint-triggered investigations where families filed reports about safety hazards and infection control failures. The facility repeatedly struggles with accident prevention, fire safety systems, and infection control programs, with issues persisting across multiple years despite reported corrections, suggesting ongoing operational challenges that warrant careful consideration before placement.
Jan 28, 2026Complaint1
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Dec 8, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 22, 2025Routine14
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Dec 28, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 12, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 8, 2022Routine17
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Wolf Creek Care Center
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 51 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit wolfcreekcarecenter.com
Medicare data downloads
Original nursing home datasets
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