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Nursing HomeMedicaid

Golden Empire

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

121 Dorsey Drive, Grass Valley, CA 95945148 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 29 Google reviews

5
4
3
2
1

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What this means for your family

This facility offers excellent rehabilitation services and has a highly dedicated core staff that many families find comforting. However, you should closely monitor the quality of meals and personal hygiene during your visits, as several recent and past reviews have raised serious concerns about these areas.

Google Reviews

Google Reviews

29 reviews on Google
Families considering Golden Empire will find a facility praised for its compassionate, long-term staff and successful rehabilitation outcomes for stroke recovery. However, there are significant, serious allegations regarding poor hygiene, food quality, and unprofessional conduct that should be investigated during a visit.

Quality Themes

Tap a score for details
Food2.0Staff8.0Clean6.0Activities5.0MedsN/AMemory5.0CommsN/AValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Effective rehabilitation and physical therapy
  • Clean and well-maintained environment
  • Engaged and attentive caregivers

Concerns

  • Poor food quality and hygiene (mentioned by 2 reviewers)
  • Unprofessional or unkind nursing staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(1)'19(5)'21(1)'24(3)'26(6)

Distribution · 31 analyzed

5
21
4
1
3
1
2
2
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing team; how do you ensure that level of attentive care remains consistent across all shifts?
  • 2Since we are looking for a place where my loved one can stay active, what kind of daily social activities or group outings do you offer for residents?
  • 3What specific steps is the facility taking to address recent health inspection findings and ensure the highest standards of care?
  • 4Could you tell us a bit more about the dining experience, specifically regarding how much variety and nutritional balance is provided in the daily menus?
  • 5How does the nursing staff coordinate with the physical therapy team to manage medical needs and rehabilitation goals?
  • 6What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?

Personalized based on this facility's data


Key Review Excerpts

When my father-in-law had a stroke a couple months ago, he needed to be in rehab for over two weeks. This place was amazing! They were so sensitive to our requests, so polite, such great staff.

Rehab patient's family · 2024★★★★★

My mom is currently there in the memory care unit. The staff is amazing! Everyone is so kind & caring with the residents there, it feels like family.

Memory care family member · 2023★★★★★

The facility is clean and well-staffed. I am happy with my Mom’s care here.

Rehab patient's family · 2023★★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
50%
Registered nurses for medical care
Total Nursing
4.02hrs
98%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
12%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.3%
Worse than Avg
Here
30.3%
US
19.5%
CA
13.7%
Nevada
17.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
15.5%
CA
11.7%
Nevada
11.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.7%
Worse than Avg
Here
23.7%
US
19.4%
CA
10.7%
Nevada
12.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
CA
7.0%
Nevada
3.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
15.3%
CA
10.5%
Nevada
8.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility91.9%
Worse than Avg
Here
91.9%
US
95.5%
CA
98.2%
Nevada
95.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.2%
Better than Avg
Here
96.2%
US
79.8%
CA
93.2%
Nevada
80.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
81.8%
CA
94.2%
Nevada
95.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
CA
1.5%
Nevada
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
Above state avg (15.4)
13 complaint-triggered

Golden Empire has a concerning pattern of recurring deficiencies, with families filing complaint reports that triggered 10 investigations. The facility repeatedly struggles with infection control (cited 5 times), fire safety systems, and medication management. While all violations show correction dates, the persistent recurrence of infection control and safety issues across multiple surveys suggests ongoing operational challenges that families should carefully consider.

Feb 11, 2026Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 6, 2026Complaint
1
0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Dec 10, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 22, 2025Routine
18
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Aug 22, 2025Complaint
1
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 31, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Golden Empire

Organization Type

for profit

Ownership & Management

Owners

The Ron Reggev Revocable Trust Date June 30,2017

Owner · Organization

Tons, Nichole

Owner

Key personnel

Reggev, RonOfficer / DirectorTons, NicholeOfficer / DirectorInfinite Healthcare LLCManagerThe Ron Reggev Revocable Trust Date June 30,2017ManagerAnderson, PatriciaManager
Source: Medicare provider data

Contact

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References & Resources

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