Golden Empire
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 29 Google reviews
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What this means for your family
This facility offers excellent rehabilitation services and has a highly dedicated core staff that many families find comforting. However, you should closely monitor the quality of meals and personal hygiene during your visits, as several recent and past reviews have raised serious concerns about these areas.
Google Reviews
Google Reviews
29 reviews on Google“Families considering Golden Empire will find a facility praised for its compassionate, long-term staff and successful rehabilitation outcomes for stroke recovery. However, there are significant, serious allegations regarding poor hygiene, food quality, and unprofessional conduct that should be investigated during a visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Effective rehabilitation and physical therapy
- Clean and well-maintained environment
- Engaged and attentive caregivers
Concerns
- Poor food quality and hygiene (mentioned by 2 reviewers)
- Unprofessional or unkind nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing team; how do you ensure that level of attentive care remains consistent across all shifts?
- 2Since we are looking for a place where my loved one can stay active, what kind of daily social activities or group outings do you offer for residents?
- 3What specific steps is the facility taking to address recent health inspection findings and ensure the highest standards of care?
- 4Could you tell us a bit more about the dining experience, specifically regarding how much variety and nutritional balance is provided in the daily menus?
- 5How does the nursing staff coordinate with the physical therapy team to manage medical needs and rehabilitation goals?
- 6What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
Personalized based on this facility's data
Key Review Excerpts
“When my father-in-law had a stroke a couple months ago, he needed to be in rehab for over two weeks. This place was amazing! They were so sensitive to our requests, so polite, such great staff.”
“My mom is currently there in the memory care unit. The staff is amazing! Everyone is so kind & caring with the residents there, it feels like family.”
“The facility is clean and well-staffed. I am happy with my Mom’s care here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Golden Empire has a concerning pattern of recurring deficiencies, with families filing complaint reports that triggered 10 investigations. The facility repeatedly struggles with infection control (cited 5 times), fire safety systems, and medication management. While all violations show correction dates, the persistent recurrence of infection control and safety issues across multiple surveys suggests ongoing operational challenges that families should carefully consider.
Feb 11, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 6, 2026Complaint1
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Dec 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 22, 2025Routine18
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 22, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 31, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Golden Empire
for profit
Ownership & Management
Owners
The Ron Reggev Revocable Trust Date June 30,2017
Owner · Organization
Tons, Nichole
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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