Winfield Rest Haven II, LLC
Strong Medicare quality ratings; families often praise compassionate and helpful nursing staff. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and clean environment, making it a strong candidate for families prioritizing a supportive atmosphere. While there are no recurring negative patterns, we recommend scheduling a tour to observe staff-resident interactions firsthand to ensure the level of engagement meets your specific needs.
Google Reviews
Google Reviews
36 reviews on Google“Winfield Rest Haven II is frequently praised for its compassionate, helpful staff and clean, well-maintained environment. Families appreciate the professional management and the supportive atmosphere provided during both routine and end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and helpful nursing staff
- Clean, well-maintained facility
- Professional management
- Supportive end-of-life care
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 41-resident capacity, how does the staff ensure personalized attention for each resident throughout the day?
- 2I noticed the facility has a strong reputation for compassionate end-of-life care; what specific support systems or programs do you have in place for residents and families during those times?
- 3With a 3-star staffing rating, could you explain how you manage staffing levels to ensure consistent care and timely responses to resident needs?
- 4I see there have been a few recent state violations; what steps has the management team taken to address those specific areas and prevent them from recurring?
- 5The facility is highly praised for being clean and well-maintained; how do you involve residents in the daily activity schedule to keep them engaged and active in such a tidy environment?
- 6How does your nursing team coordinate with local medical providers to handle urgent health changes or emergencies, especially during overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff was so very helpful, compassionate and friendly. They even kept a snack and drink cart fully stocked for the family as we held Vigil in his last days and hours.”
“Ola and Janet run this church owned care facility in a very professional manner. They hire great caring staff.”
“My Dad lives here I am very impressed with the cleanliness and care they provide to their residents”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
9
measures
2
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent fire safety and building code issues spanning all three surveys, along with recurring problems in resident safety and care planning. Families filed complaints that triggered inspections revealing accident hazards and infection control deficiencies. While the facility corrects violations when cited, the pattern shows ongoing challenges with fire safety systems, emergency preparedness, and maintaining safe conditions for residents.
Dec 4, 2024Routine13
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Dec 4, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 15, 2023Routine14
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 25, 2021Routine23
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Winfield Rest Haven II, LLC
nonprofit
Chain Affiliation
Grace Team Services
9 facilities nationwide
Ownership & Management
Owners
Winfield Rest Haven INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit winfieldresthaven.com
Medicare data downloads
Original nursing home datasets
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