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based on 86 Google reviews
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Every family's needs are unique. We encourage you to visit Windsor Nnc in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families seeking neuro-rehabilitation for stroke or TBI recovery often report life-changing physical progress and highly skilled therapy teams. However, there are serious, highly critical allegations regarding patient safety, staff conduct, and medication management that should be investigated thoroughly.
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Key Review Excerpts
“The level of care and treatment I received was top notch; and the caregivers were so great I wish I could have stayed for a year!”
“My husband was hit by a truck and had multiple fatal injuries. He went to 2 facilities before Nexus and was unable to be himself again. He went to Nexus and the miracle happened.”
“The staff that are competent are over worked. Experienced and witnessed unhealthy food practices. Also the worst tasting food by far out of the 4 in patient centers I attended.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in February 2022 identified issues regarding employee tuberculosis screening protocols. Previous inspections in 2019 noted deficiencies related to fire alarm and sprinkler system maintenance, all of which were documented as corrected.
Health Code (2 violations)
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
Life Safety Code (2 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
Neurobehavioral Resources, Ltd
for profit
ERIN CASSIDY
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TX HHSC — View Official Record
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