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Nursing HomeMedicaid

Windridge Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise kind and attentive nursing staff. Still worth an in-person visit.

2530 North Elm Street, Miami, OK 74354100 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 29 Google reviews

5
4
3
2
1
Windridge Nursing and Rehabilitation Center Nursing Home in Miami, OK — Street View
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What this means for your family

Windridge shows strong performance in rehab and long-term care, but families should be aware of reported inconsistencies in staffing levels. When touring, ask specifically about their protocol for end-of-life support and how they ensure staff presence during high-demand hours to avoid the communication gaps noted by some families.

Google Reviews

Google Reviews

29 reviews on Google
Windridge Nursing and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the staff's kindness and professional care, while others express significant concerns regarding staffing levels and a lack of empathy during end-of-life transitions. Families report positive experiences with rehab services and long-term care, but critics highlight recurring issues with understaffing and poor communication from aides.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Kind and attentive nursing staff
  • Professional and accessible management
  • Positive experience for short-term rehab
  • Responsive dietary services

Concerns

  • Chronic understaffing (mentioned by 3 reviewers)
  • Lack of empathy or support during end-of-life (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(2)5.02018(1)4.22022(21)3.72023(3)5.02024(3)5.02026(2)

Distribution · 32 analyzed

5
25
4
1
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the kindness of your nursing staff and the professionalism of your management; how do you ensure that level of care remains consistent across all shifts?
  • 2With the high marks you've received for short-term rehab, what does the transition process look like for a resident moving from rehab back to long-term care?
  • 3How does the facility manage staffing levels during busy periods or overnight hours to ensure every resident gets the attention they need?
  • 4What is the protocol for communicating important medical updates or changes in a resident's condition to their family members?
  • 5In the event of a medical emergency after hours, how is the clinical team notified and what steps are taken to ensure immediate care?
  • 6We've heard great things about your dietary services; could you tell us more about how much input residents have in their daily meal choices?

Personalized based on this facility's data


Key Review Excerpts

Nursing staff were outstanding and as a retired RN myself, I knew what to observe in patient care And no matter how often I pushed the button, a nursing staff person immediately came to meet my needs

Rehab patient · 2022★★★★★

My mother was a resident since January of 2022. She passed away this morning. We went to pick up her belongings and we had to pack up her whole room by ourselves. Not one worker offered condolences or even acknowledged our presence.

Long-term resident's family · 2022☆☆☆☆

We used Windridge for a 20 day skilled nursing stay recently and found all the staff and administration to be very thorough and professional.

Rehab patient · 2023★★★★★
Source: 29 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility70.0%
Worse than Avg
Here
70.0%
US
19.5%
OK
25.4%
Ottawa
25.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
Ottawa
97.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.4%
Mixed vs Avgs
Here
11.4%
US
12.1%
OK
3.3%
Ottawa
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.8%
Worse than Avg
Here
18.8%
US
15.3%
OK
14.7%
Ottawa
12.2%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility9.6%
Worse than Avg
Here
9.6%
US
3.2%
OK
4.6%
Ottawa
3.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.6%
Worse than Avg
Here
14.6%
US
14.4%
OK
13.8%
Ottawa
8.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OK
75.0%
Ottawa
89.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
79.8%
OK
74.1%
Ottawa
85.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Ottawa
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (7.2)

Windridge has persistent deficiencies across multiple surveys, with recurring issues in resident assessments and care planning, medication management, and nursing services appearing in both 2023 and 2024 inspections. While all violations have been corrected by the facility, the pattern shows ongoing challenges in core care areas including pharmacy oversight, assessment accuracy, and nursing staffing requirements that families should discuss during visits.

Dec 4, 2025Routine
1
0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Aug 22, 2024Routine
4
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 2, 2023Routine
12
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Windridge Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Oklahoma Nursing Homes, Ltd.

Chain Size

7 facilities nationwide

Chain avg rating: 2.4/5 · Rank 1 of 7 (Best)

Ownership & Management

Owners

Sandra Cheek Farmer Trust

Owner · Organization

8%

Steven R. Tubbs Revocable Trust

Owner · Organization

14%

Cheek, Barnie

Owner

8%

Estep, Patsy

Owner

6%

Haskins, Lloyd

Owner

6%

Mcgrew, Justin

Owner

6%

Key personnel

Mcgrew, JustinManagerCarolyn D Leaverton Revocable TrustTrustee of the SnfSandra Cheek Farmer TrustTrustee of the SnfVandelinder, WilliamAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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