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Nursing HomeMedicaid Investigative

Miami Nursing Center, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1100 East Street Northeast, Miami, OK 7435482 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 138 Google reviews

5
4
3
2
1
Miami Nursing Center, LLC Nursing Home in Miami, OK — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (14 vs median 6.0)
  • High staff turnover (97%)
  • High RN turnover (100%)

Bottom 25% in OK · Critically understaffed (RN) · Very high staff turnover · Worst in OKLAHOMA NURSING HOMES, LTD. chain · $42,501 in fines

Source: Medicare data

What this means for your family

While the facility is described as clean and the food is well-regarded, the high volume of empty five-star reviews suggests a potential artificial inflation of their rating. We strongly advise families to visit in person to observe staff interactions with residents, as there are documented concerns regarding staff rudeness and restrictive visitation policies.

Google Reviews

Google Reviews

138 reviews on Google
Miami Nursing Center, LLC receives a high volume of five-star ratings, though the vast majority of these lack written feedback, making it difficult to verify the quality of care. While some families praise the staff's attentiveness and the facility's cleanliness, others have raised serious concerns regarding staff conduct, potential understaffing, and restrictive attitudes toward family visitation. Families should approach this facility with caution and conduct an in-person tour to verify the consistency of care.

Quality Themes

Tap a score for details
Food10.0Staff6.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Attentive and caring staff members
  • Excellent meal quality and snack availability

Concerns

  • Staff rudeness and unprofessional behavior toward residents and families (mentioned by 2 reviewers)
  • Understaffing issues affecting quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(1)'22(98)'24(19)'26(5)

Distribution · 149 analyzed

5
141
4
0
3
1
2
0
1
7
53 reviews posted between May 17, 2022May 28, 2022 · 53 were 5-star
39 reviews posted between Apr 12, 2022Apr 15, 2022 · 38 were 5-star
29 reviews posted between May 23, 2022May 28, 2022 · 29 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility is currently rated at 1 star for health inspections, what specific steps are you taking to address the 14 cited deficiencies and improve your regulatory compliance?
  • 2I noticed some families have expressed concerns regarding communication; how do you ensure that families are kept consistently informed about their loved one's daily status and any changes in care?
  • 3While the facility is highly praised for its meal quality, how do you ensure that the current staffing levels are sufficient to provide personalized assistance to residents who may need help during those mealtimes?
  • 4How does your leadership team foster a culture of professionalism and empathy among staff members to ensure that every resident feels treated with dignity and respect?
  • 5Can you walk me through a typical daily activity schedule and explain how you encourage residents to participate while maintaining a high quality of life?
  • 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating with family members during the transition to higher-level care?

Personalized based on this facility's data


Key Review Excerpts

I actually enjoy it here but it has its bad days too. I do have a good staff and they have bad staff also, and the food is excellent.

Long-term resident · 2025★★★★★

This staff truly cares about their patients! My husband is here and tripped on his shoelace and had a fall and they got him to the ER before I was even able to get there.

Memory care family member · 2026★★★★★

Jonnita is so rude to the residents and she looked at me and told me that I go up there way to much and I need to limit how much I go see and see my fily like who tells someone they can't see there family and all they do is yell at the residents

Family member · 2022☆☆☆☆
Source: 138 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.81hrs
93%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
OK
3.3%
Ottawa
6.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
Ottawa
97.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
15.3%
OK
14.7%
Ottawa
12.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
19.4%
OK
17.3%
Ottawa
21.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
5.3%
OK
3.4%
Ottawa
4.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.1%
Mixed vs Avgs
Here
26.1%
US
19.5%
OK
25.4%
Ottawa
28.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
81.8%
OK
75.0%
Ottawa
90.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Ottawa
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
3penalties
Well above state avg (7.2)
20 complaint-triggered
$42,501 in fines

Families have filed complaints leading to 19 deficiencies, with recent serious issues including abuse protection failures and resident confinement. The facility shows recurring problems in resident rights protection, infection control, and medication management across multiple surveys from 2023-2025. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas, particularly following family complaints, raises concerns about sustained quality improvements.

Feb 27, 2026Complaint
1
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Dec 23, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 15, 2025Complaint
1
0603Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Aug 14, 2025Routine
8
0697Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · PatternCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

May 21, 2025Complaint
4
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0776Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Oct 17, 2024Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Aug 14, 2025

$15,928

Fine

Aug 28, 2023

$4,587

Fine

Aug 7, 2023

$13,409

Ownership & Operations

Who Operates This Facility

Owner / Operator

Miami Nursing Center, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Oklahoma Nursing Homes, Ltd.

Chain Size

7 facilities nationwide

Chain avg rating: 2.4/5 · Rank 7 of 7 (Worst)

Ownership & Management

Owners

Sandra Cheek Farmer Trust

Owner · Organization

8%

Steven R. Tubbs Revocable Trust

Owner · Organization

14%

Cheek, Barnie

Owner

8%

Estep, Patsy

Owner

6%

Haskins, Lloyd

Owner

6%

Mcgrew, Justin

Owner

6%

Key personnel

Mcgrew, JustinManagerSandra Cheek Farmer TrustTrustee of the SnfSteven R. Tubbs Revocable TrustTrustee of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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