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Assisted Living

Windermere Estates Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive leadership team. Schedule a visit to confirm the fit.

11246 Fallbrook, Steeplechase Corner · Houston, TX 77065120 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 52 Google reviews

5
4
3
2
1
Windermere Estates Senior Living Assisted Living in Houston, TX — Street View
Street View

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What this means for your family

Families consistently rate Windermere Estates Senior Living highly, reflecting positive day-to-day experiences. Reviewers highlight: compassionate and attentive leadership team, recently renovated and clean environment. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.

Google Reviews

Google Reviews

52 reviews on Google

Families will find a recently renovated and clean facility with a highly praised leadership team, specifically Raquel and Rebecca, who are noted for their compassion and engagement. While many reviewers highlight excellent medical care and a vibrant activity schedule, some families have noted concerns regarding reduced staffing levels on weekends and historical issues with management turnover.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive leadership team
  • Recently renovated and clean environment
  • Engaging resident activities and social programs
  • High-quality medical and therapy services

Concerns

  • Reduced staffing levels on weekends (mentioned by 2 reviewers)
  • Historical management turnover and disorganization (mentioned by 2 reviewers)

Rating Trends

234'15(1)'18(1)'20(2)'22(6)'24(11)'26(7)

Distribution · 53 analyzed

5
43
4
3
3
0
2
1
1
6

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about how much the leadership team cares about the residents; how would you describe the management style here?
  • 2The recent renovations look wonderful; how has the updated environment changed the daily experience for the residents?
  • 3With the high-quality medical and therapy services you provide, what is the protocol for handling a medical emergency during the night or on weekends?
  • 4We'd love to hear more about the social programs—what are some of the most popular resident activities currently happening?
  • 5How does the care team ensure that the same level of attentive service is maintained during the weekend shifts?
  • 6It's great to see how responsive the team is to feedback; how does the facility involve families in the ongoing care and communication process?

Personalized based on this facility's data

Source: 52 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
10deficiencies

Key Findings

Windermere Estates Senior Living had a significant number of Life Safety Code violations identified during a November 2019 inspection, primarily involving fire safety systems and building maintenance. While no enforcement actions are currently listed, many of these safety issues were documented as corrected by early 2020. The most recent comprehensive inspection in November 2021 reported no new health code violations.

Nov 3, 2021Routine
CleanReport

No deficiencies found during this inspection.

Nov 25, 2019Routine

Life Safety Code (10 violations)

Life Safety CodeCorrected Dec 16, 2019

The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Dec 30, 2019

The facility failed to provide the required sprinkler system to meet NFPA 13.

Life Safety CodeCorrected Dec 2, 2019

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Life Safety CodeCorrected Dec 30, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Nov 26, 2019

The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.

Life Safety CodeCorrected Dec 2, 2019

The facility failed to ensure that portable extinguishers were installed or mounted as required.

Life Safety CodeCorrected Nov 27, 2019

The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.

Life Safety CodeCorrected Dec 2, 2019

The facility failed to ensure the building was kept in good repair.

Life Safety CodeCorrected Nov 29, 2019

The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.

Life Safety CodeCorrected Jan 6, 2020

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ec Opco Cyfair, LLC

Organization Type

for profit

Management Company

SH1 SHORELINE MGMT LLC

Administrator

RAQUEL MEDINA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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