Park Manor of Cyfair
Strong Medicare quality ratings; families often praise outstanding physical and occupational therapy team. Still worth an in-person visit.
based on 222 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational rehabilitation, as the therapy team is consistently rated as top-tier. However, if your loved one requires long-term skilled nursing, you must closely monitor hygiene standards and meal quality, as multiple families have reported issues with odors and inconsistent care.
Google Reviews
Google Reviews
222 reviews on Google“Families considering Park Manor of Cyfair will find an exceptionally strong rehabilitation and physical therapy department, with many reviewers praising specific therapists for helping residents regain mobility. However, there are significant and recurring concerns regarding nursing neglect, hygiene issues like unpleasant odors, and inconsistent food quality.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy team
- Compassionate and dedicated rehabilitation staff
- Friendly and welcoming administrative/front desk staff
- Effective social work and admissions support
Concerns
- Issues with hygiene and unpleasant odors (urine/bad smells) (mentioned by 5 reviewers)
- Inconsistent food quality and temperature (mentioned by 5 reviewers)
- Nursing neglect and slow response to patient needs (mentioned by 4 reviewers)
- Loss or mismanagement of resident belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
The owner uses highly personalized, warm, and enthusiastic language for positive reviews, often addressing specific staff members mentioned. For negative reviews, they utilize a consistent, templated approach that redirects the grievance to a specific manager via a phone number.
Questions for Your Tour
- 1It is wonderful to see such high marks for your therapy and rehab teams; how does the physical and occupational therapy team work with residents to help them regain independence?
- 2We noticed the administrative and admissions staff are very welcoming; how does the social work team help families transition into the community during the move-in process?
- 3What specific protocols are in place to ensure that resident rooms and common areas are kept fresh and clean throughout the day?
- 4How do you ensure that meals are served at the proper temperature and that the dining experience remains consistent for every resident?
- 5What is the process for monitoring resident needs during the night, and how quickly can a nurse respond if a resident needs urgent medical assistance?
- 6How do you manage and track resident belongings to ensure that personal items are kept safe and organized?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is outstanding, they consistently get their patients up, moving, and progressing toward their</em> goals.”
“My husband was at Park Manor Cy-Fair for 5 weeks for rehab after a fall. The nurses and aides were so kind and caring, no matter what was asked of them.”
“If I could give this place 0 stars I would this place is horrible, they neglect these patients they sit in the lobby all day long I never seen these patients get changed throughout the day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park Manor of CyFair has 12 deficiencies across four surveys, with families filing two complaints about safety hazards and living environment concerns. The facility shows recurring issues with medication management (four violations), fire safety systems, and facility maintenance. All deficiencies have correction dates, though medication errors and safety problems persist across multiple surveys, suggesting ongoing challenges with core care areas.
Aug 7, 2025Routine2
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Apr 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 6, 2024Routine1
Smoke Deficiencies
Install an approved automatic sprinkler system.
Jun 6, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 25, 2023Routine7
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
HMG SERVICES LLC
MR. STANLEY P LIRA
Chain Affiliation
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 6 of 31 (Best)
Ownership & Management
Owners
Winnie-Stowell Hospital District
Owner (parent company) · Organization
Prince, Derek
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
222 reviews from families & visitors
Official Website
Visit parkmanor-cyfair.com
Medicare data downloads
Original nursing home datasets
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