Nursing HomeMedicaid

Wilson Rehabilitation and Nursing Center

Strong Medicare quality ratings; public reviewers often praise recently renovated facility. Still worth an in-person visit.

1705 South Tarboro Street, Wilson, NC 27893|90 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

2.8/5

based on 25 Google reviews

(252) 399-8998 Directions Website

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What this means for your family

Wilson Rehabilitation and Nursing Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: recently renovated facility and long-tenured staff members. Review the component ratings and current source records before deciding.

Google Reviews

57 public Google reviews available

Wilson Rehabilitation and Nursing Center presents a stark contrast between recent positive reviews highlighting renovations and long-tenured staff, and severe, recurring complaints from families regarding safety and communication. While some visitors praise the updated facility and compassionate interactions, others report significant issues including theft of personal belongings, lack of transparency regarding medical status, and unprofessional administrative conduct.

Quality Themes

Tap a score for details

Strengths

Recently renovated facility
Long-tenured staff members
Modern furniture and aesthetic updates

Concerns

Theft of personal belongings and lack of room security (mentioned by 2 reviewers)
Poor communication and lack of transparency regarding resident medical status (mentioned by 2 reviewers)
Unprofessional or unhelpful administrative staff (mentioned by 3 reviewers)
Facility cleanliness and pest issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 57 analyzed

How They Respond to Reviews

52%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the recent renovations, what specific measures have been put in place to ensure resident rooms are kept clean and free of pests?
2I noticed the facility has a 5-star CMS rating for health inspections, but I'm curious how you ensure consistent communication with families regarding updates on a resident's medical status?
3With the staffing ratings being a point of focus, could you walk me through how you ensure residents receive timely medication management and personalized attention throughout the day?
4I appreciate that the facility responds to online feedback; how do you handle concerns regarding the security of personal belongings in resident rooms?
5Since the facility has been recently updated, what kind of daily social or recreational activities are currently being offered to help residents feel engaged and connected?
6How does your administrative team work to ensure that family members feel supported and informed when they have questions about their loved one's care plan?

Personalized based on this facility's data

Key Review Excerpts

“The way they spoke with the residents was very respectful, helpful, and compassionate. Many staff members have been here a long time, and that stability really benefits the residents.”

Visitor/Touring family · 2025★★★★★

“Clothes and shoes stolen all the time. Have bought shoes weekly. Replaced combs constantly. Always has different residents clothes in his room.”

Memory care family member · 2025★☆☆☆☆

“First of all, we were never notified that my dad had covid. We only found out when we came to visit and there was a note posted on the front door.”

Memory care family member · 2025★☆☆☆☆

Source: 57 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.11hrs

Registered nurses for medical care

Total Nursing

4.28hrs

All nurses + aides combined

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility39.0%

Worse than Avg

Here

39.0%

14.1%

18.3%

Wilson

15.2%

Residents on antipsychotic medication

↓ Lower is better

This Facility10.2%

Better than Avg

Here

10.2%

15.4%

14.0%

Wilson

26.4%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

5.9%

Wilson

11.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility21.5%

Worse than Avg

Here

21.5%

13.9%

15.6%

Wilson

12.7%

Residents who got a urinary tract infection

↓ Lower is better

This Facility8.1%

Worse than Avg

Here

8.1%

1.6%

2.3%

Wilson

1.6%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.0%

Mixed vs Avgs

Here

97.0%

93.5%

92.0%

Wilson

97.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.2%

Better than Avg

Here

94.2%

79.8%

78.1%

Wilson

84.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility94.0%

Better than Avg

Here

94.0%

82.0%

80.6%

Wilson

90.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

1.6%

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

16findings in history

Latest survey: 3 · near NC avg (5.6)

Wilson Rehabilitation shows a pattern of building safety and maintenance issues, with deficiencies found in fire safety systems, heating and ventilation, and electrical systems across all three annual surveys. While all violations have been corrected by the facility, the recurring problems with basic infrastructure - particularly heating/ventilation systems cited three consecutive years - suggest ongoing maintenance challenges that families should discuss during visits.

May 20, 2026Routine3 findings

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 13, 2025Routine6 findings

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Feb 22, 2024Routine6 findings

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Feb 2, 2023Routine1 finding

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wilson Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Lifepoint Health

Chain Size

8 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 8 (Highest rating)

Ownership & Management

Owners

Dlp Wilson Holding Company LLC

Owner · Organization

100%

Dlp Healthcare LLC