Nursing HomeMedicaid

Willow Dale Wellness Village

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

404 First Street, Battle Creek, IA 51006|40 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 6 Google reviews

(712) 365-4332 Directions

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What this means for your family

The facility is highly regarded by families for its compassionate, attentive staff and clean, welcoming environment. While the majority of feedback is glowing, we recommend scheduling a personal tour to observe staff-resident interactions firsthand, as there is a lack of detailed information regarding daily operations.

Google Reviews

6 reviews on Google

“Willow Dale Wellness Village receives high praise for its compassionate staff and welcoming, clean environment. However, the facility's reputation is polarized, with one reviewer expressing extreme dissatisfaction without providing specific details, contrasting sharply with other families who credit the staff with life-saving care.”

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Clean and well-maintained facility
Family-oriented care approach

Rating Trends

Tap a year to see what changed

Distribution · 11 analyzed

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given that Willow Dale has 40 residents, how do you foster that family-oriented atmosphere mentioned by families while ensuring each resident gets personalized attention?
2I noticed there were some state violations recorded over the past year; could you walk me through what those were and the specific steps you've taken to address them?
3With your current staffing rating, how does the team balance the high level of attentive care you're known for with the daily clinical requirements of the residents?
4Since you maintain a 4-star health inspection rating, what is your facility's process for ensuring consistent quality of care during routine state surveys?
5What kind of daily activities or social programs do you have in place to keep residents engaged and connected with one another?
6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and keeping family members informed in real-time?

Personalized based on this facility's data

Key Review Excerpts

“The staff is compassionate, attentive, and truly treats each resident like family. The facility is warm and welcoming, making it a comfortable place for loved ones to receive the care they need.”

Family member · 2025★★★★★

“You saved my Father's life, I cannot recommend you guys enough.”

Long-term resident's family · 2025★★★★★

“Very friendly, always clean, very attentive to the residents. They treat the residents like family.”

Family member · 2017★★★★★

Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.50hrs

67%

Registered nurses for medical care

Total Nursing

3.95hrs

96%

All nurses + aides combined

Staff Turnover

41%

Lower is better (< 30% = good)

RN Turnover

60%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility29.5%

Worse than Avg

Here

29.5%

15.5%

19.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility3.2%

Better than Avg

Here

3.2%

12.1%

4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.5%

Worse than Avg

Here

26.5%

19.4%

25.9%

🦠

Residents who got a urinary tract infection

↓ Lower is better

This Facility6.1%

Worse than Avg

Here

6.1%

1.6%

2.5%

⚠️

Residents who fell and were seriously hurt

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

3.2%

3.7%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.0%

Better than Avg

Here

97.0%

93.4%

93.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility50.0%

Worse than Avg

Here

50.0%

79.8%

73.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility86.2%

Better than Avg

Here

86.2%

81.8%

84.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Well below state avg (6.2)

Willow Dale Wellness Village has a modest inspection record with 5 deficiencies across 3 surveys, all corrected by the facility. The main recurring issue involves care planning and resident assessments, appearing in multiple inspections, suggesting ongoing challenges in developing comprehensive care plans. Additional issues included medication error rates and emergency preparedness. While all deficiencies were addressed with correction dates, families should inquire about improvements in care planning processes during their visit.

Dec 11, 2025Routine2 findings

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Nov 14, 2024Routine1 finding

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Aug 24, 2023Routine2 findings

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

7deficiencies

Jan 12, 2026InspectionNo deficiencies

Clean