Willow Dale Independent & Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and clean environment, with some families noting life-saving care. However, because there are polarized reviews with vague negative feedback, we recommend scheduling a tour to observe staff-resident interactions firsthand and asking for references from current families.
Google Reviews
Google Reviews
6 reviews on Google“Willow Dale Independent & Assisted Living receives high praise for its compassionate, family-oriented staff and clean, welcoming environment. However, the reviews are highly polarized, with some users expressing extreme dissatisfaction without providing specific details, while others highlight the facility as a life-saving, exceptional care provider.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Family-oriented care approach
Concerns
- Extreme dissatisfaction expressed without specific detail (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given your focus on a family-oriented approach, how do you encourage families to stay involved and connected with their loved ones here?
- 2I noticed your team makes an effort to engage with feedback online; how do you handle addressing specific concerns or suggestions from families once a resident has moved in?
- 3With a smaller community of 20 residents, how do you ensure that the daily activity schedule remains vibrant and tailored to the group's interests?
- 4Since maintaining a clean and well-kept environment is a highlight for your residents, could you walk me through your routine for room maintenance and housekeeping?
- 5How does your staff balance providing attentive, compassionate care with respecting the independence of your residents?
- 6In the event of a medical concern or emergency, what is your specific protocol for communicating with family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“You saved my Father's life, I cannot recommend you guys enough.”
“The staff is compassionate, attentive, and truly treats each resident like family. The facility is warm and welcoming, making it a comfortable place for loved ones to receive the care they need.”
“Very friendly, always clean, very attentive to the residents. They treat the residents like family.”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 9, 2024InspectionClean
Fed violations: 0, State violations: 0
Nov 6, 2019InspectionClean
Fed violations: 0, State violations: 0
Oct 18, 2017InspectionClean
Fed violations: 0, State violations: 0
Oct 19, 2015InspectionClean
Fed violations: 0, State violations: 0
Jun 10, 2013InspectionClean
Fed violations: 0, State violations: 0
Jul 12, 2011InspectionClean
Fed violations: 0, State violations: 0
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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