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Assisted Living

Willow Creek - East

Families consistently rate this highly. Schedule a visit to confirm the fit.

1019 28th St. Se, Alger Heights · Grand Rapids, MI 4950820 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.3/5

based on 31 Google reviews

Willow Creek - East Assisted Living in Grand Rapids, MI — Street View
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What this means for your family

Families consistently rate Willow Creek - East highly, reflecting positive day-to-day experiences. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
3deficiencies

Key Findings

Recent inspections and investigations have identified issues regarding inconsistent monthly weight recordings for some residents and a missed quarterly sleeping-hour fire drill. There was also a complaint regarding communication with a legal guardian following a resident's injury, though investigation records indicate staff attempted to leave a message.

May 13, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Dec 27, 2024Routine
R 400.15318(5)

Facility staff failed to complete a required sleeping hour fire drill between 5/24, 6/24, 7/24, and 8/24.

R 400.15310(3)

Facility staff failed to weigh and record Resident A’s weights for the months of 12/23, 6/24, 9/24, and 10/24. Facility staff failed to weigh and record Resident B’s weights for the months of 12/23, 5/24, 6/24, 8/24, and 9/24.

Nov 7, 2024Complaint

Allegation that facility staff failed to notify Resident A’s legal guardian of Resident A’s leg fracture which required hospitalization. (Note: Investigation found staff had left a voicemail, though the guardian initially believed they were not notified).

Ownership & Operations

Who Operates This Facility

Owner / Operator

Csm Alger Heights, LLC

Source: State licensing data

Contact

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References & Resources

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