Willow Creek - East
Families consistently rate this highly. Schedule a visit to confirm the fit.
based on 31 Google reviews

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What this means for your family
Families consistently rate Willow Creek - East highly, reflecting positive day-to-day experiences. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified issues regarding inconsistent monthly weight recordings for some residents and a missed quarterly sleeping-hour fire drill. There was also a complaint regarding communication with a legal guardian following a resident's injury, though investigation records indicate staff attempted to leave a message.
May 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 27, 2024Routine
Facility staff failed to complete a required sleeping hour fire drill between 5/24, 6/24, 7/24, and 8/24.
Facility staff failed to weigh and record Resident A’s weights for the months of 12/23, 6/24, 9/24, and 10/24. Facility staff failed to weigh and record Resident B’s weights for the months of 12/23, 5/24, 6/24, 8/24, and 9/24.
Nov 7, 2024Complaint
Allegation that facility staff failed to notify Resident A’s legal guardian of Resident A’s leg fracture which required hospitalization. (Note: Investigation found staff had left a voicemail, though the guardian initially believed they were not notified).
Ownership & Operations
Who Operates This Facility
Csm Alger Heights, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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