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Nursing HomeMedicaid Top Rated

Wi Veterans Home Moses Hall

Strong Medicare quality ratings; families often praise beautiful, scenic campus location. Still worth an in-person visit.

210 Cumberlidge Ave, King, WI 54946192 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 153 Google reviews

5
4
3
2
1
Wi Veterans Home Moses Hall Nursing Home in King, WI — Street View
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What this means for your family

The facility is highly regarded for its compassionate care and beautiful campus, making it a strong candidate for long-term residency. However, families should be aware of potential communication hurdles; we recommend establishing a clear point of contact early on and inquiring about their specific admission criteria if your loved one has a history of substance use.

Google Reviews

Google Reviews

153 reviews on Google
The Wisconsin Veterans Home at King is widely praised for its beautiful, peaceful campus and dedicated staff who provide compassionate care for veterans. While many families express deep gratitude for the support their loved ones received, a minority of reviewers have raised concerns regarding administrative responsiveness, specific admission policies, and occasional staffing challenges. Overall, it is viewed as a highly respected facility that offers a dignified environment for long-term care and rehabilitation.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Beautiful, scenic campus location
  • Compassionate and dedicated nursing staff
  • Strong focus on veteran dignity and respect
  • Active community and social events

Concerns

  • Lack of responsiveness to phone calls or communication (mentioned by 2 reviewers)
  • Strict or exclusionary admission policies regarding alcohol history (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(11)'18(49)'20(2)'22(3)'24(5)

Distribution · 157 analyzed

5
114
4
22
3
10
2
4
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love the beautiful, scenic campus; what kind of social events or community activities are available to help residents stay active and connected?
  • 2It's wonderful to see such high praise for the compassion of your nursing staff; how do you ensure that this level of dedicated care is maintained across all shifts?
  • 3What is the best way for our family to stay in regular contact with the care team and receive timely updates on our loved one's well-being?
  • 4Could you walk us through the protocol for handling medical emergencies or changes in health status during the overnight hours?
  • 5We want to ensure a smooth transition; could you explain your admission process and any specific health or history criteria we should be aware of?
  • 6With the recent health inspections, what specific steps is the facility taking to address and resolve any identified deficiencies?

Personalized based on this facility's data


Key Review Excerpts

My husband went to WVH in King for rehabilitation on a broken hip. He was in Olson Hall. We can't say enough great things about all the staff. He was treated with respect and care.

Rehab patient's spouse · 2017★★★★★

My father has been at King for over 10 years. The care he receives is world class. He just celebrated his 90th birthday. I know the care and love he gets there has greatly extended his life

Long-term resident's family · 2023★★★★★

What an amazing facility! The residents look content, the staff are professional and caring, the building is very clean and modern, and the grounds are well-maintained.

Resident's family member · 2024★★★★★
Source: 153 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.00hrs
OK
Registered nurses for medical care
Total Nursing
4.91hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
WI
5.2%
Waupaca
8.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.3%
Better than Avg
Here
18.3%
US
19.4%
WI
25.0%
Waupaca
27.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.4%
WI
15.9%
Waupaca
16.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
15.3%
WI
19.9%
Waupaca
16.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WI
95.6%
Waupaca
98.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
19.5%
WI
16.8%
Waupaca
19.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility71.9%
Worse than Avg
Here
71.9%
US
79.7%
WI
82.2%
Waupaca
86.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.4%
Better than Avg
Here
92.4%
US
81.8%
WI
86.6%
Waupaca
91.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Waupaca
0.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (9.8)
3 complaint-triggered

This facility shows concerning patterns across multiple surveys, with families filing complaint reports about abuse/neglect response and treatment issues. The most recurring problems involve fire safety systems and emergency preparedness, abuse and neglect reporting procedures, and care planning deficiencies. While all deficiencies show correction dates, the facility continues to struggle with similar fire safety and emergency preparedness issues across multiple years, suggesting systemic challenges that families should discuss during visits.

Mar 19, 2025Routine
19
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Mar 19, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 31, 2024Routine
13
0341Potential for harm · Widespread

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0712Potential for harm · Widespread

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0372Potential for harm · Isolated

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jan 16, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 1, 2023Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 5, 2023Routine
10
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0576Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wi Veterans Home Moses Hall

Organization Type

government

Ownership & Management

Owners

State of Wisconsin

Owner · Organization

100%

Key personnel

Bond, JamesManaging Control - Governing BodyParker, JamesManaging Control - Governing BodyServatius, TammyManaging Control - Governing BodyState of WisconsinManagerBond, JamesManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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