White Oak Manor - Spartanburg
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
White Oak Manor is highly regarded for its compassionate and stable nursing staff, making it a strong candidate for those prioritizing quality of care over modern aesthetics. When touring, we recommend specifically asking about their current dietary program and menu variety to ensure it meets your loved one's nutritional needs.
Google Reviews
Google Reviews
16 reviews on Google“White Oak Manor - Spartanburg is a long-standing facility that receives high praise for its compassionate, family-like nursing staff and clean environment. While many families express deep satisfaction with the quality of care, some reviewers note that the building itself is dated and cramped, and there are recurring concerns regarding food quality and dietary management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong, family-oriented care culture
- Consistent, long-term care quality
Concerns
- Poor food quality and inadequate dietary management (mentioned by 3 reviewers)
- Dated, cramped, or non-modern facility infrastructure (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a long-standing reputation for compassionate care; how do you foster that family-oriented culture with your nursing team?
- 2Could you walk us through the dining program and how you accommodate residents who have specific dietary needs or preferences?
- 3We understand the building has a more traditional layout; what plans or updates are in place to ensure the living spaces remain comfortable and functional for residents?
- 4Given your 4-star staffing rating, how do you ensure consistent, one-on-one attention for residents throughout the day and evening?
- 5What does a typical daily activity schedule look like to keep residents engaged and social within the community?
- 6In the event of a medical emergency, what is your specific protocol for coordinating care and communicating with family members?
Personalized based on this facility's data
Key Review Excerpts
“The Hospice nurse told me ..when I was touring nursing homes...that White Oak Manor was old but they take good care of the residents . And WOW...do they ever!!”
“Recent changes in nursing management really shows. Better staffing and care improvements being made.”
“When I walked into White Oak I was immediately impressed with how clean and well kept it is.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
2
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
White Oak Manor - Spartanburg shows a pattern of recurring safety and infrastructure issues, with identical deficiencies in fire drills and emergency generator systems appearing in both 2023 and 2025 surveys. The facility has faced problems with infection control, emergency preparedness, and electrical systems safety. While all deficiencies have correction dates, the repeated nature of core safety violations suggests ongoing operational challenges that families should discuss during visits.
Mar 14, 2025Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jun 7, 2023Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Oct 14, 2021Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ownership & Operations
Who Operates This Facility
White Oak Manor - Spartanburg
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.4/5 · Rank 3 of 14
Ownership & Management
Owners
Nhc-Op Lp
Owner · Organization
Blackrock INC
Owner (parent company) · Organization
Dimensional Fund Advisors Lp
Owner (parent company) · Organization
Morgan Stanley
Owner (parent company) · Organization
Morgan Stanley Institutional Advisors LLC
Owner (parent company) · Organization
National Health Corporation
Owner (parent company) · Organization
Vanguard Group INC
Owner (parent company) · Organization
Abernathy, James
Owner (parent company)
Adams, Robert
Owner (parent company)
Adams, William
Owner (parent company)
Flatt, Ben
Owner (parent company)
Flatt, Stephen
Owner (parent company)
Hassan, Emil
Owner (parent company)
Kidd, Brian
Owner (parent company)
Laroche, Richard
Owner (parent company)
Mccreary, Josh
Owner (parent company)
Trail, Sandra
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit whiteoakmanor.com
Medicare data downloads
Original nursing home datasets
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