Whisper Woods of Smithtown
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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What this means for your family
Whisper Woods is highly regarded for its compassionate memory care and clean, modern environment. While most families report an exceptional experience, we recommend asking the administration about their current staffing ratios and communication protocols to ensure you feel comfortable with their responsiveness during your specific shift needs.
Google Reviews
Google Reviews
35 reviews on Google“Whisper Woods of Smithtown is widely praised by families for its compassionate, attentive staff and clean, modern facility. While the vast majority of reviews are highly positive, citing exceptional care for residents with dementia and memory issues, there are isolated reports of inconsistent communication and staffing concerns. Families consistently highlight the facility's ability to create a warm, family-like environment for their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean, modern, and well-maintained facility
- Strong, supportive memory care unit
- Effective administrative leadership and communication
Concerns
- Inconsistent quality of care depending on the staff member or shift (mentioned by 2 reviewers)
- Communication issues between staff and family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you incorporate family input into your daily operational improvements?
- 2With a community of 136 residents, how do you ensure consistent, high-quality care across all shifts and staff members?
- 3What specific protocols are in place to keep families updated on their loved one's health status and daily well-being?
- 4Could you walk me through the variety of social activities available to help residents feel connected and engaged within the community?
- 5Given your focus on memory care, what specialized support or safety measures are in place for residents who need that extra level of attention?
- 6How does your nursing team coordinate with outside medical providers to handle urgent health needs or emergencies?
Personalized based on this facility's data
Key Review Excerpts
“The staff is exceptional on all shifts. They just don't take care of the patient but really 'care' for them. He is always clean, dressed appropriately and treated with dignity.”
“The professional and loving staff at this amazing facility kept her safe , healthy and well cared for in every way under the most dire of circumstances.”
“The entire WW staff from the front desk, activity staff ,the RCA's and the skilled nursing team are all ,friendly caring, and truly dedicated to every resident's well being at WW.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
Jul 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 18, 2024RoutineCleanReport
No deficiencies found during this inspection.
Feb 23, 2022RoutineCleanReport
No deficiencies found during this inspection.
Jan 12, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Bsl Smithtown Operations, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit benchmarkseniorliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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