Wheatridge Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 69 Google reviews

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What this means for your family
This facility appears to be a strong option for short-term rehabilitation, with many families praising the therapy teams. However, families considering long-term placement should be cautious; please conduct a thorough tour and ask specific questions about call-light response times and communication protocols, as several reviewers have reported significant lapses in these areas.
Google Reviews
Google Reviews
69 reviews on Google“Wheatridge Care Center receives polarized feedback, with many reviewers praising the therapy and nursing staff for their kindness and efficiency during short-term rehab stays. However, several families have reported serious concerns regarding systemic neglect, poor communication, and slow response times to patient needs, particularly in long-term care scenarios.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Kind and attentive nursing staff
- Clean and well-maintained facility environment
- Engaging activities for residents
Concerns
- Slow or non-existent response to call lights and patient needs (mentioned by 3 reviewers)
- Poor communication with family members and administrative unresponsiveness (mentioned by 4 reviewers)
- Staff rudeness and unprofessional behavior (mentioned by 3 reviewers)
- Inadequate supervision leading to falls or injury (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is your preferred method for keeping families updated on their loved one's daily progress and health status?
- 2Given that physical and occupational therapy are noted as strengths here, how do you ensure that progress in therapy is effectively communicated to the nursing staff to support the resident's overall care plan?
- 3With a capacity of 65 residents, what protocols do you have in place to ensure that call lights are answered promptly and that staff remain attentive to individual needs throughout the day?
- 4I understand that maintaining a safe environment is a top priority; could you walk me through your current fall prevention strategies and how you supervise residents who may be at higher risk?
- 5Since your activity program is highly regarded, could you share a few examples of how you tailor these social opportunities to residents with different mobility or energy levels?
- 6How does your leadership team work to foster a professional and supportive culture among the staff to ensure that every resident and family member feels treated with kindness and respect?
Personalized based on this facility's data
Key Review Excerpts
“The staff at the Manor took care of my Dad for a week after surgery and a hospital stay. He felt that they were all responsive, efficient, and friendly.”
“The facility itself could use some capital improvements, but the most important part to me was the staff. I would highly recommend this facility for anyone looking for a rehab facility in the area.”
“For five years, this facility was entrusted with my father's care... Communication was nonexistent. My calls were frequently met with no answer or were hung up on, and staff rarely followed my directives.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wheatridge Care Center has persistent issues with medication management, infection control, and care quality that recur across multiple surveys from 2022 to 2025. One family filed a complaint about significant medication errors in 2023. While all deficiencies show correction dates, the recurring pattern of similar problems—particularly with medication safety and infection prevention—suggests ongoing challenges with maintaining consistent standards of care.
Jun 12, 2025Routine10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 19, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 10, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 12, 2022Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Federal Penalties
Fine
Jun 12, 2025
$8,608
Fine
Dec 26, 2023
$11,858
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 2, 2025Routine
Based on observation and record review during the survey, it was determined that the facility failed to maintain the back-up emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110... Based on observation and staff interview during record review, it was determined that the facility failed to maintain emergency lighting in accordance with NFPA 101, Life Safety Code Sections 21.2.9 and 7.9.3.1.1. .. Based on observation and staff interview during the survey, it was determined that the facility failed to maintain corridor doors in accordance with the Life Safety Code Section 19.3.6.3.. Based on observation and staff interviews during the survey, it was determined that the facility failed to maintain smoke barriers in .. Based on observation and staff interviews, it was determined that the facility failed to maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. .. Based on observation during the survey it was determined the facility failed to maintain a hazardous area in accordance with NFPA 101, Section 19.3.2.4 and NFPA 99. .. Based on observation during the survey, it was determined that the facility failed to maintain proper gas valve protection in accordance with Life Safety Section 9.1and NFPA 54, 7.9.2.1 & NFPA 58, 5.4.2.2... Based on observation it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96, (Chapter 12, Section 12.1.2.3.1) and cooking appliance restraint as required by NFPA 54, 9.6.1... Based on observation, it was determined that the facility failed to maintain proper electrical practices in accordance with NFPA 101, 9.1.2, and NFPA 70, National Electrical Code Section 110.12. .. Based on observation, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association (NFPA) 25,5.3.1.1.1 and NFPA 101, 19.7.6, and 4.6.12... Based on record review and staff interview during the survey, the facility failed to maintain all corridors in accordance with NFPA 90A, Standard for the Installation of Air-Conditioning and Ventilation Systems; Section 4.3.12... Based on record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Sections 19.7.1.6 and 4.7.4. .. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility' s general characteristics. ..
Jun 12, 2025Complaint
A recertification survey with Incident #39879 was completed on 6/10/25 to 6/12/25. Ten deficiencies were cited. An Emergency Preparedness survey was conducted from 6/10/25 to 6/12/25. No deficiencies were cited. Based on observations and interviews, the facility failed to employ an infection control preventionist (ICP) who had completed specialized training in infection prevention and control which had the potential to affect all residents residing in the facility at the time of the survey. Specifically, the facility failed to maintain an onsite and/or a.. Based on observations and interviews, the facility failed to ensure all drugs and biologicals used in the facility were properly stored and labeled in two of three medication carts and one of two medication storage rooms.Specifically, the facility failed to: -Ensure insulin pens were labeled with an open date; and,-Ensure inhalers were stored in a sani.. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infection on one of three units.Specifically, the facility failed to:-Ensure the housekeeping staff followed the proper .. Based on observations and interviews, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in the main kitchen and in the dry storage area.Specifically, the facility failed to ensure:-The kitchen was clean and sanitary;-Food was labeled and stored correctly in the walk-in re.. Based on observations, record review and interviews, the facility failed to ensure that the medication error rate was not five percent (%) or greater.Specifically, the facility had a medication error rate of 24%, which was six errors out of 25 opportunities for error.Findings include:I. Facility policy and procedureThe Medication Administration policy, date.. Based on record review and interviews, the facility failed to ensure the residents environment remained as free of accident hazards as possible and ensured adequate supervision was provided for one (#18) of five residents reviewed out of 32 sample residents.Resident #18, who was at risk for falls related to weakness, multiple sclerosis (an autoim.. Based on record review and interviews, the facility failed to ensure three (#17, #51 and #7) of six residents were free from chemical restraints were receiving the least restrictive approach for their needs out of 32 sample residents. Specifically, the facility failed to:-Ensure Resident #17' s behavior care plan had resident specific non-pharmacologica.. Based on record review and interviews, the facility failed to ensure two (#51 and #18) of three residents diagnosed with a mental disorder or psychosocial adjustment difficulty received appropriate treatment and services to attain the highest practicable mental and psychosocial wellbeing out of 32 sample residents. Specifically, the facility failed to:-..
Apr 14, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 9, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 9, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jan 11, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Wheatridge Care Center
for profit
Chain Affiliation
Vivage Senior Living
12 facilities nationwide
Chain avg rating: 3.4/5 · Rank 10 of 17
Ownership & Management
Owners
Moskowitz, Jay
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit vivage.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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