Wharton Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 22 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
- High staff turnover (55%)
- High RN turnover (64%)
Above average in Texas · Below recommended RN staffing · $19,725 in fines
What this means for your family
This facility offers impressive physical therapy results that have helped residents regain independence. However, you must be vigilant about staffing levels and room cleanliness, as recent reviews indicate significant lapses in care and communication from management.
Google Reviews
Google Reviews
22 reviews analyzed“Families seeking rehabilitation services may find success here, as several reviewers praise the effectiveness of the therapy department and the attentiveness of specific nursing staff. However, there are serious concerns regarding chronic understaffing, hygiene issues in some rooms, and inconsistent communication from administration.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and physical therapy
- Compassionate nursing and CNA staff
- Engaging activities and social opportunities
- Strong admissions and social work support
Concerns
- Chronic understaffing and high staff turnover (mentioned by 2 reviewers)
- Poor communication from administration and lack of follow-up (mentioned by 2 reviewers)
- Issues with hygiene and room cleanliness
- Inadequate food portions
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific staff members and patient outcomes in positive reviews. For negative reviews, they use a consistent template to state that feedback has been shared with leadership and offer an invitation to discuss concerns privately.
Questions for Your Tour
- 1I noticed the facility is very responsive to feedback from families; how does the administration typically communicate updates or changes in care to us?
- 2We are looking for great physical therapy support; could you tell us more about the rehabilitation programs and how the therapists work with residents?
- 3What specific steps are being taken to ensure the dining experience, including portion sizes and meal variety, meets the needs of the residents?
- 4How do you manage staffing levels during night shifts or weekends to ensure everyone receives consistent attention?
- 5Could you describe the daily activity calendar and how you help residents stay socially engaged with one another?
- 6What is the protocol for handling a medical emergency or a sudden change in a resident's health status during the night?
Personalized based on this facility's data
Key Review Excerpts
“He has shown Great improvement in the 20days he has',I want to Thank everyone that helped him to get better.”
“My mother did her outpatient rehab at Wharton Nursing and Rehab following a total knee replacement. She was able to regain strength, and range of motion needed to begin walking again.”
“The experience was horrible. When I walked in to get him. His room smelled real back. To come to find out his dirty wet clothes was hanging in the closet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning deficiency patterns, with 10 of 16 violations triggered by family complaints, indicating ongoing resident or family concerns. The most recurring issues involve infection control (4 violations), food safety and dietary services (3 violations), and resident rights including dignity and proper communication about medical changes. While the facility has provided correction dates for all deficiencies, the pattern of repeated problems in infection control across multiple years and the high number of complaint-driven investigations suggest persistent care quality challenges that warrant careful consideration during visits.
Feb 6, 2026Complaint3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 1, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Mar 28, 2025Routine4
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 2, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 19, 2024Routine1
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Federal Penalties
Fine
Feb 6, 2026
$11,444
Fine
Mar 7, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Citizens Medical Center County of Victoria
government
REGENCY IHS OF WHARTON, LLC
ARMANDO PADRON
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 33 of 67
Ownership & Management
Owners
Citizens Medical Center County of Victoria
Owner · Organization
Regency Ihs of Wharton LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Hg Opco 1, LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.