Paradigm at the Creek
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (57%)
- High RN turnover (70%)
Bottom 25% in Texas · Below recommended RN staffing · Above average staffing · Worst in PARADIGM HEALTHCARE chain · $48,176 in fines
What this means for your family
This facility appears to be undergoing a positive transformation under new leadership, with strong emphasis on cleanliness and personalized care. While recent feedback is overwhelmingly positive, you should verify that the reported issues with staff rudeness from 2024 have been fully addressed by the current administration.
Google Reviews
Google Reviews
12 reviews analyzed“Families can expect a clean and welcoming environment with a staff that is frequently praised for being caring, attentive, and personalized. While recent reviews highlight a positive shift under new leadership, one reviewer reported significant issues with staff rudeness and unprofessionalism.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained building
- Attentive and personalized care
- Positive atmosphere under new leadership
- Professional administration
Concerns
- Staff rudeness and unprofessionalism
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the building is; could you show us some of the common areas?
- 2With the recent changes in leadership, what specific steps are being taken to ensure the staff provides a consistently professional and friendly experience for residents?
- 3How does the nursing team manage medical emergencies or sudden changes in health during the overnight hours?
- 4We noticed the administration is very engaged with the community; how does the leadership team stay involved in the day-to-day care of the residents?
- 5What kind of daily activities or social outings are available to help residents stay engaged and part of the community?
- 6What specific improvements have been made recently regarding the staffing levels and the care provided to each resident?
Personalized based on this facility's data
Key Review Excerpts
“With new leadership in place, this facility is really shifting to be such a positive environment that feels very bright, safe welcoming and inviting.”
“The staff is so on point. They even know your name. What housekeeping staff knows your name right? It is very clean and they cater to each person's needs individual.”
“So very happy with the care my Uncle gets here! Great facilities and the staff and Administration are kind, knowledgeable and thorough.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
4
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Paradigm at the Creek has significant concerns with 18 complaint-triggered deficiencies where families reported problems, including serious issues with abuse prevention, nursing staffing, and care planning. The facility repeatedly struggles with care planning, accident prevention, and resident rights across multiple surveys. While all deficiencies show correction dates, the pattern of ongoing complaints and recurring problems in core care areas suggests persistent quality issues that families should carefully evaluate.
Aug 4, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 30, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 28, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
May 8, 2024Complaint8
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Have a Compliance and Ethics Program.
Administration Deficiencies
Provide training in compliance and ethics.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Mar 28, 2024Routine5
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Aug 4, 2025
$8,070
Fine
May 16, 2025
$8,278
Fine
Sep 30, 2024
$20,719
Fine
May 8, 2024
$14,722
Ownership & Operations
Who Operates This Facility
Oakbend Medical Center
government
WHARTON NURSING & REHABILITATION LLC
MARIAN MUSTAFA
Chain Affiliation
Paradigm Healthcare
18 facilities nationwide
Chain avg rating: 2.1/5 · Rank 14 of 15 (Worst)
Ownership & Management
Owners
Oakbend Medical Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit paradigmatthecreek.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.