Wexford House
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize cleanliness and a staff that treats residents like family. However, be prepared for potential administrative hurdles during the move-in process, and verify that your specific communication needs can be met during the intake phase.
Google Reviews
Google Reviews
39 reviews on Google“Wexford House is highly regarded by families for its exceptionally clean environment and a caring, attentive staff that provides personalized attention to residents. While many praise the facility's warm atmosphere and social activities, one reviewer reported a significant difficulty in securing a meaningful meeting with management during an initial visit.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Attentive and caring nursing staff
- Welcoming and friendly atmosphere
- Engaging social events and activities
Concerns
- Difficulty scheduling or conducting initial intake meetings with management
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the friendly atmosphere here; what are some of the most popular social events or activities that residents participate in together?
- 2The facility looks incredibly well-maintained; how often do you perform deep cleanings and facility upkeep to keep everything looking so nice?
- 3We want to ensure we are always in the loop; what is the best way for our family to communicate with management regarding updates or scheduling meetings?
- 4It’s clear the nursing staff is very attentive; could you tell us more about how the team handles medical needs or emergencies during the overnight hours?
- 5Since the community is a cozy size of 80 residents, how does that intimacy help in creating a personalized care plan for someone new?
- 6We noticed the team is very active in responding to community feedback; how does management typically use resident or family input to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“They kept me updated on her condition daily and really cared for her. I would highly recommend Best choice we could have made.”
“Wexford House is one of the cleanest most sanitary out of all nursing facilities I have highly visited. Felicia is a great administrator who is dependable, professional and believes it is imperative to put her residents needs first!”
“I take care of my grandmother full time and I was in need of a vacation; so I did my research in respite care. I don't allow just anyone to look over her and I've heard so many great things about Wexford House. I looked into it and the whole staff was amazing, especially the Executive Director!”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 29, 2025Follow-up
The facility failed to serve therapeutic diets as ordered to one of three sampled residents. Specifically, the resident's record contained conflicting orders for nutritional supplements, including both brand-specific 'Mighty Shakes' and 'Ensure' supplements.
Jan 29, 2025Follow-up
The facility failed to serve therapeutic diets as ordered to one resident regarding a brand-specific nutritional supplement. While the physician's order had been updated to specify 'Ensure' twice daily, the facility continued to provide 'Mighty Shakes' or 'Magic Cups' instead.
Aug 16, 2023Other
The facility failed to implement physician orders for one of five sampled residents regarding blood pressure checks three times weekly. Specifically, despite a diagnosis of hypertension and prescribed medications, the required monitoring orders were not documented or implemented in the resident's record.
Aug 16, 2023Other
The facility failed to implement physician orders for blood pressure checks three times weekly for one resident. Review of the resident's eMAR showed that blood pressure was only being recorded monthly or following specific incidents, rather than the prescribed frequency.
Apr 18, 2019Other
The facility failed to ensure that one of three sampled staff members was tested for tuberculosis upon hire. The staff member provided documentation from a previous employer but had not received a required test since being hired at the facility.
Apr 18, 2019OtherCleanReport
No deficiencies found during this inspection.
Jan 24, 2018Other
The facility failed to ensure that training on the care of residents with diabetes was provided to unlicensed staff prior to the administration of insulin. A review of personnel records for three sampled Medication Aides showed no documentation of completed diabetic training.
Jan 24, 2018Other
The facility failed to ensure that training on the care of residents with diabetes was provided to unlicensed staff prior to the administration of insulin. A review of personnel records for three sampled Medication Aides showed no documentation of completed diabetic training, despite staff performing insulin administration tasks.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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