Lakewood Care Center
Limited public data on Lakewood Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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What this means for your family
This facility offers a much more affordable and social alternative to sterile, high-end homes, which many residents find comforting. However, the recurring reports of poor cleanliness and unpleasant odors are significant red flags that require an in-person inspection during your visit.
Google Reviews
Google Reviews
15 reviews on Google“Families should approach this facility with caution due to highly polarized reviews regarding cleanliness and staff attitude. While some residents' families praise the compassionate, homey atmosphere and affordable pricing, others report severe issues with hygiene, odors, and unprofessionalism.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional administration
- Affordable pricing compared to luxury facilities
- Homey, social atmosphere for residents
- Reliable medication management
Concerns
- Issues with facility cleanliness and odors (mentioned by 3 reviewers)
- Unprofessional or unkind staff behavior (mentioned by 2 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We love hearing that the administration is so compassionate; how do you personally stay in touch with families to keep communication lines open?
- 2Since the atmosphere here is described as very homey and social, what kind of daily activities or group outings do the residents participate in?
- 3What specific protocols do you have in place for medication management and handling medical emergencies during the night?
- 4Could you walk us through your daily cleaning schedule and how you ensure all common areas and resident rooms stay fresh and well-maintained?
- 5We're interested in the dining experience; could you tell us more about the menu variety and how much input residents have in their meal choices?
- 6How do you approach training new team members to ensure the high level of professionalism and kindness that the community is known for?
Personalized based on this facility's data
Key Review Excerpts
“I put my mother in Lakewood after 3 years of her living in way more expensive and ‘nicer’ homes. I will say the other places may have been newer and sometimes cleaner, but my mother was happier here.”
“Maddy is an excellent administrator of Lakewood. She is kind, patient, knowledgeable, and professional. Lakewood is an assisted living center where residents are cared for with compassion and respect.”
“the staff at Lakewood are first rate, ALWAYS; each trained person uses his/her training to deal with the denizens of Lakewood compassionately, affectionately (YES!) and with great respect.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
May 14, 2025Other
The facility failed to ensure proper referral and follow-up to meet the routine healthcare needs of residents. Specifically, staff failed to notify the physician when residents' blood pressure readings fell outside of prescribed parameters (systolic <100 or >150; diastolic <50 or >100) for 3 of 5 sampled residents.
Feb 2, 2022Complaint
The facility failed to administer medications as ordered by a licensed prescribing practitioner for 4 out of 5 sampled residents during the morning medication pass on 12/12/21. This included failure to properly administer medications for various conditions such as high blood pressure, diabetes, heart failure, and Parkinson's disease.
Feb 2, 2022Complaint
The facility failed to administer medications as ordered by a licensed prescribing practitioner for 4 out of 5 sampled residents during the morning medication pass on 12/12/21. Specifically, multiple medications for conditions such as high blood pressure, heart attack risk reduction, and diabetes were not documented as administered, and no reasons for these omissions were recorded in the eMAR or progress notes.
Mar 14, 2019Other
The facility failed to ensure that a registered nurse completed required quarterly on-site reviews and physical assessments for several residents. Specifically, for three sampled residents, the facility did not provide the necessary professional oversight for tasks such as finger stick blood sugar monitoring, medication administration by injection, and care for residents using physical restraints or specialized feeding techniques.
Dec 21, 2017Other
The facility failed to maintain plumbing equipment in a safe and operating condition. Specifically, multiple shower stalls and bathtubs in the women's and men's common rooms, as well as a shared sink in Room #18, had missing handles, broken holders, or missing shower heads.
Dec 21, 2017Other
The facility failed to maintain plumbing equipment in a safe and operating condition. Specifically, multiple shower stalls and bathtubs in both the men's and women's common areas, as well as a resident room sink, were missing essential components such as handles, shower heads, and control knobs.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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