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Assisted Living

Westwood Commons Adult Home

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

50 Union Square Boulevard, North Chili, NY 14514120 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.3/5

based on 12 Google reviews

5
4
3
2
1

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What this means for your family

While Westwood Commons has a strong history of compassionate care and clean facilities, the most recent review raises a red flag regarding the accuracy of their pre-admission assessments. When touring, ask specifically about their process for evaluating new residents and what happens if a resident's needs change shortly after move-in to ensure you have clear expectations.

Google Reviews

Google Reviews

12 reviews on Google
Westwood Commons generally receives high praise for its compassionate staff and welcoming, clean environment, with many families reporting a seamless transition for their loved ones. However, a recent 2025 review highlights significant concerns regarding administrative transparency and the handling of resident assessments. Prospective families should weigh the long-standing positive reputation against these recent reports of potential mismanagement.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained facility
  • Effective resident transition support
  • Strong communication with families

Concerns

  • Issues with resident assessment and placement transparency

Rating Trends

Tap a year to see what changed

2345.02017(1)3.02019(2)5.02020(5)5.02022(4)1.02025(1)

Distribution · 13 analyzed

5
11
4
0
3
0
2
0
1
2

How They Respond to Reviews

75%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate family input into the daily care plan for new residents?
  • 2Since you have a capacity of 120 residents, what is your process for ensuring that each person is placed in the living area that best matches their specific care needs?
  • 3How do you handle the initial assessment process to ensure that a resident's placement remains the right fit as their health needs evolve over time?
  • 4Given your reputation for strong communication, what is the best way for us to stay updated on our loved one’s progress and any changes in their daily routine?
  • 5Could you walk us through a typical week of activities for residents, and how do you encourage participation for those who might be a bit more reserved?
  • 6In the event of a medical emergency, what is your protocol for coordinating care and notifying family members immediately?

Personalized based on this facility's data


Key Review Excerpts

The facility is spotless, bright and welcoming! The entire staff is kind, caring and compassionate and know how to encourage mom to participate as well as help her when needed.

Long-term resident's family · 2022★★★★★

I have never seen the type of personal one on one attention that these care givers show toward there residents.

Grandchild of resident · 2019★★★★★

The staff at Westwood is truly committed to making their residents feel safe, happy and loved.

Family member of resident · 2020★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

12total
9deficiencies

Key Findings

9 violations from 12 inspections

Dec 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 25, 2025Other
CleanReport

No deficiencies found during this inspection.

Aug 18, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Apr 3, 2025Complaint
487.7 (g) (1) (ii-xiv)

Resident services

487.4 (c) (5)

Admission standards

Feb 13, 2025Complaint
487.10 (c) (1-3)

Records and reports

487.11 (i) (1)

Environmental standards

487.4 (c) (5)

Admission standards

Jan 17, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Dec 12, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Depaul Adult Care Communities, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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